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February 2024 by Abhimanyu k.s
I had a highly disappointing experience at KFC on Confederation Street tonight. Despite their advertised closing time of 9:00 PM, I arrived at 8:00 PM only to find the store already closed. When I called the store, a staff member rudely suggested I use the drive-through, completely disregarding the freezing weather conditions. This level of customer service and disregard for advertised hours is completely unacceptable.
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February 2024 by Meg H
Friendly, fast and great service. Thanks Shivam for your kindness =)
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February 2024 by Will Cottrelle
Terrible service, terrible food, and dinning room was freezing cold.
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February 2024 by Jae Lee
Chicken pieces are like some days old dirty oil soaked black plastic- uneatable. Fries and popcorn chickens are also not very good to eat. Employees are kind though..
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February 2024 by Allison Humphrey
I ordered off Skip The Dishes and when my order arrived the chicken was very greasy and I had to use paper towels to sop up the extra grease. I took pictures and called the store to let them know and they immediately offered me a new order of chicken for free. They said I could order it from skip the dishes or pick it up. Either way it would be free. Anybody can have an off day it is how you handle it that counts. Their customer service was 2nd to none. I appreciated their quick, friendly resolution. I will definitely order here again.
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January 2024 by tyler zechel
Absolute worst KFC in Canada. Garbage. Takes forever. Never has anything ready. Never has the bowls for poutine. All around garbage. Not eveb worth a star.
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January 2024 by Alan Mathew
Me and my friends, reached the store today at 7 pm, but the staff there told us that they’ll be closing the store in half an hour for cleaning, whereas the dine in facility shows available till 9pm. Not at all welcoming, even before we took our seats they told us that dine in will be closed soon. Did not like it at all, this is not acceptable.
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January 2024 by Ewan King
Chicken over cooked and dry
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December 2023 by 88Petry
I love KFC but this specific location is doomed. Doesn't matter what time or day of the week you come here, half the stuff on their menu is always "out of stock" and I mean ALWAYS. This is clearly just a poorly ran location. It's been like this since they first opened.The biggest failure of this location is NO ONE SPEAKS PROPER ENGLISH. I was literally behind a guy for 10 mins who tried placing an order and the employee just couldn't understand him. This went back and forth multiple times between the two people. The customer eventually told the employee off and stormed out.I have no problems giving immigrants jobs, but DON'T PUT THEM ON THE WINDOW IF THEY CAN'T SPEAK THE LANGUAGE!!! Thick accent? Sorry, no. Don't put them there! I got home and my order was messed up (again) because their employees don't know english.Between the poorly managed inventory keeping and the owner of the franchise hiring people who can't speak english, this KFC location is bound to go out of buisness. I am no longer wasting my time even trying this location anymore and I guarantee the guy a head of me that tried to place his order today, will not be going back there ever again either.Wake up franchise owner and stop hiring ur family, they are going to bankrupt you.
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December 2023 by kathy maness
I love KFC it's good food. They serve up fast and the employee's are pretty kind. Clean and friendly place. Come try one of the best tasting foods. Can never get tired of Kentucky Fried Chicken.
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November 2023 by Dale
My online orders are constantly wrong. Ordered 20 pieces of chicken got only 10. Had to return after we unpacked at home. Ordered 20 piece wings online , went to pick them up only to be told they where out of wings , however if I want to return later they could get some from colboure rd store. Since the store is very convenient to me I tried going to the store and ordering two 4 piece meals, got in car and checked , had only one meal. I enjoy most comedy acts just not this one
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November 2023 by John Charest
I Ordered the 10 piece Chicken Nuggets and it is to come with Individual Popcorn Chicken didn’t come with it the drink I get he fills it up then it overflows he don’t wipe it clean then I have to ask for a napkin to do it my self I call their number and it said it was disconnected worse service possible I think I will deal with Mary Brown’s they have better food
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October 2023 by Mariah Diabo
Just ordered a 10 piece family meal and the chicken didn’t even look right, it looked grey and was super dry!!! This is the WORST food I’ve ever ate. Sucks that it was such a waste of $$. I even tried to call but the line isn’t even in service. We definitely won’t be back.
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October 2023 by Kendrick Weller
Absolutely disgusted with this place. Fiancé ordered SkipTheDishes and got food from this specific location. Chicken was pink and cold. Fries were cold and stale. Didn’t get our drinks. By far the most disgusting food I’ve had from any
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October 2023 by Patrick Kovanchak
Chicken was tasteless, what happened to the 11 herbs and spices ??...it was also very dry, fries were cold and tasted like straw, never going back !!
