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June 2024 by Nilay Tanti
I had booked an appointment with a financial advisor. Called me hours prior to my appointment while I was at work and I requested to call me later for which she denied. She gave me a firm ‘No’ answer to a question I had without hearing me out and I wanted to enquire more about my circumstance. Too bad service.
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March 2024 by Fenny Ahir
Amazing customer service by first guy who picked up my phone didnt remember his name and brenda in assisting me. Not waited long on phone call it was very quick? Thankyou
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March 2024 by Tanisha Padha
I needed assistance and made an appointment with jay. He is helpful, polite, humble, and quick.
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December 2023 by Mac L
Unfortunately my family member has investments and banking here, if not, I would have them leave this branch immediately. I don't know why I keep trying to see if they would change but 2 main incidents recently left me quite bitter and angry. I will never support them myself and would have my family member leave them sooner if possible.
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September 2023 by Logan Lin
Tricked me to enroll Card Protection and manipulated me to a wrong explanation
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September 2023 by Tom Harris
The people there are the best
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August 2023 by Don Ballantyne
I wanted to access my accounts with my new debit card. Had to contact a customer service rep. He asked me a series of questions. Scotia makes a big deal of their voice recognition but according to the rep it doesn't always work all the time. I missed a question. OK, which one. He couldn't tell me. Go to your branch he says. I'm a senior with no vehicle. So sorry, he says. I'm sorry too. Time to close my Scotia accounts.
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August 2023 by Yogita Mahay
Worst customer service
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July 2023 by Dark Lord Ronin
Atms never work don't bother unless the tellers are open
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January 2023 by William G
Excellent! Heimal Halai did an fantastic job today. Just the help I needed. Stopped in frustrated. My debit card not working. I guess it got hacked or something, all that online shopping. Excellent! He was a great help!
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October 2022 by doug Nisbet
The staff there are always probfeshinal friendly and willing to help you when you need it
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October 2022 by Aditya Mishra
what a joke. I just visited the bank about a suspicious transaction and they couldn’t even give me my own banking statements just because the lines were long. Yeah that’s what the representative said! So i should just give up almost 500$ and go home then? I don’t know what to think of this.
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September 2022 by Peter Larsen
Free $$$$
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August 2022 by Kevin Alistair M
The tellers are lovely to talk to but they screw up easily or maybe just get distracted easily. I've had to go in 3 times this week to fix their error. It is still not resolved, but Ill resolve it at a different branch. Years ago I had an awful Financial Advisor here who thought he tied my saving account to the market. It wasnt and he still works there. Months later, at a different branch, an advisor told me my account wasn't accruing any interest and asked me why my account was set up like that.
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June 2022 by statue of liberty
Had the worst experience ever with a bank in my life in terms of customer service from the staff at the front desk would give zero stars if i could
