Sephora is a popular beauty store that offers a wide range of products from well-known brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and Sephora Collection. The store provides a welcoming environment where everyone feels comfortable and appreciated, regardless of background. Customers often praise helpful and friendly staff, especially mentioning employees who are knowledgeable and attentive, making the shopping experience enjoyable. Some staff members, like Dana and Zoe, are highlighted for their professionalism and confidence, ensuring customers receive great service and expert advice. Many customers appreciate the quality of products and the opportunity to get makeup done for special occasions, with staff like Monica receiving compliments for their skill and kindness. However, some reviews mention concerns about cleanliness, noting the store can be dusty and the samples unclean. Despite this, overall, visitors find Sephora to be a great store with friendly staff and a wide selection of beauty products, making it a favorite destination for makeup and skincare needs.
Well organized. Found what I needed very quickly. Jay helped me get the perfume I wanted very quickly and checked me out with a separate device so I didn’t have to get in line which was very nice.
September 2025
Dana at the Sarnia , Ontario store is awesome. She is very helpful and knowledgeable. I look for her when I need to ask a question. An asset to Sephora. Also great to have the Sephora store in Sarnia.
August 2025
Zoe tinted our brows today, she was absolutely fabulous. Friendly, confident and professional. We will definitely go back.