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December 2023 by pam n
I like this bank the best because the hours are the longest and most available. The staff here are usually polite and hard working and it is kept clean.
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July 2023 by Anthony G
Just bad...
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June 2023 by James Sauson
Hire some tellers. 2 people working on senior pension day and having to wait 25 minutes in line is absurd.
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March 2023 by B G
Terrible customer service lately. Stop hiring random students who clearly lie on their resumé. If you don't know basic loan programs.....don't offer them.
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January 2023 by Mamie G
I left two messages to get info. on my deceased Mother's acct. and so far no return call. What does it take to get a reply.
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December 2022 by Florence Banda
This comes a bit late, but Dads Estate has finally been settled. Peter died in 2018 + we had a 'fly in the ointment'. This branch went way above + beyond anything that I would ever expect, when it came to dealing with my aged father, mentally ill brother, distanced sister, + nervous self. Flo, Mark, Judy are 3 names that come to mind. U were Awesome
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November 2022 by Sam Munroo
Horrible customer service.. I left very ?
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November 2022 by leo schikor (Recon Raptor)
Always helpful and kind though not so much over the phone however I am a person to person guy. I have been with TD since I was about 11 or 12 and have never had any problems with them
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November 2022 by Dave Mueller
Bank hours on the door state Mon-Fri 8am-8pm.Bank doesn't actually open until 9am
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November 2022 by Carole Morden
I was treated rudely at the door as they were locking up for the day. Looking for a new place to do my banking.
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November 2022 by David Orban
Monica was helpful and quickly delt with our business banking request.
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November 2022 by Diane Thompson
I have noticed lately that the older staff that worked there aren't there much. I also noticed the manager seems to be hiring JUST young people to work in the bank . It would be nice to see a even mix of races working there not just one type, also including older more experienced staff that know what they are doing and move the lines along without having to get help with almost every customer that comes in.
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November 2022 by Doreen
Long wait times, unless you have 20-25 minutes to wait in line.I understood the wait times during the peak of Covid however, there is no reason this should be happening now.I have used TD's wait time graph tool to determine which times are less busy and still encounter unacceptably long wait times.With the bank making profits, I don't understand why customer service is lacking. There needs to be more open tellers to serve their customers efficiently and expediently.
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November 2022 by Patrice Flett
This bank use to be open 7 days a week and until 8pm most nights. It had the best banking hours around!! Obviously they changed during Covid and were reduced but Covid is over now and the bank still has reduced hours and only 6 days a week now. Please bring back the former model.Thank you.
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November 2022 by Joey S
The manger who i spoke with, was very rude! (won say "her" name)But i felt like she didn't care about her job or the customers. please retire her, and hire someone who cares about their customers and happy to be at work with a smile
