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December 2023 by kathy maness
They got so much here they have tools, cleaning supplies, they sell appliances like fridges, stoves, air conditioners, paint, and so much to choose from to do all your renovations at ease. They got you here and could probably build your whole house here. Check it out the nuts, bolts, nails, screws even shovels, rakes and door knobs. There's so much there and they always have deals. They sell walls, dry wall, floors, they sell bathroom stuff, molding and siding for inside and out. They sell 2×4, 4×4, flat sheets of wood to building your own shelves. They even sell lawn mowers and snow blowers. They plants, books and gardens. They heaters, blinds, and carpet. Door bells and fences. So come check this store out. There's so much you build here and so much more I missed in their inventory.
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November 2023 by feni ahir
Usually customers leave comment for our service but today I am leaving comment for our wonderful home depot customers….Thankyou to customers who helped me today while removing boxes which was stuck and keeping patience to get product….Thankyou customers always greeting us back with smile and cooperating with us while finding product?
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November 2023 by Mel J
HUGE shoutout to Fenny working at Home Depot in the seasonal section. She was extremely helpful and kind while I was being indecisive about a Christmas tree purchase (lol). She went above and beyond to help me out and compare the options I was looking at, and even brought it out to my car for me. I really appreciate the extra mile she went. Thank you, I will be back!
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November 2023 by Steve M
Been going to the Sarnia Home Depot with my pup for over a year. Today I was told that I can't bring him in any more. While all the Big Box Stores like Rona, Canadian tire and others are moving in the direction of being "Pet Friendly" Home Depot has gone the opposite direction and no longer allow dogs in their store. Will be taking my business to Rona, Watsons and Home Hardware moving forward. Also found it hilarious that they waited for me to finish my purchase before telling me my dog is no longer welcome. I would have left had they told me as I entered the store and not wasted my time. Now I will wait to get the same generic reply everyone else gets as followsThank you for bringing this to our attention, we would like to hear more about this experience. Please reach out to us by private message at https://thd.co/3iepTKq or DM @homedepotcanada on Twitter or Instagram so that we can continue the conversation.
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September 2023 by Jim MacQueen
Very typical Home Depot, with no staff visible in the plumbing aisle, but I did finally find what I needed!I wondered why, when I entered the store, the front cashier areas were fenced off, only to discover only 1 employee in the 'self checkout area, next to the fenced off areas!!! Home Depot is forcing customers to check themselves out! When I hesitated, the sole employee very politely ran my purchase through herself! I am adjusting my overall rating downward as I believe in employees in stores to help us locate what we need & to check us out! If I desire to self-serve, I'll order online at places such as Amazon, who's pricing reflects the self service of their store!
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September 2023 by Thomas Tellier
have used for 25 yrs but was told to keep my dog at home too many complaints of dogs out of . i think that they are over extending the policy i am sure my dogs would like anyone to death
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September 2023 by Chris Martin
Took 30min to Get help to buy a Range. Ordered the range they would not let me pick the Range up from the store, had to pay $59.99 to get delivered. When to Rona and got the same Range for cheaper and I could pick it up at the store but they did one better and gave me Free delivery.
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August 2023 by Susan L.
Had a wonderful interaction with a gentleman in the inner garden section..who helped me try to find a certain plant and then my grand daughter took over and just asked a gazillion questions and he was so polite and sweet to her...it just made our day so thank you Sir for being you..it meant alot.
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July 2023 by Harvey MacKenzie
Great place to find Ryobi products and SOME items. The lumber though, stay away. I have never seen such garbage being sold. There are other lumber stores that sell Irving wood which, in my opinion, seems to be much better quality, and not twisted like a pair of panties.
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July 2023 by Donavin Clark
Went to check out at the register and Dawn informed me about a amazing deal with the charger I was about to purchased and now I have a charger and battery and a new cordless recip saw, amazing customer service!!!
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June 2023 by Joanne English
Amazing customer service today in the garden center. Happy knew where everything was that I was looking for. She came over and checked to see if I needed any assistance. She had some bright ideas and recommendations. She even helped take my purchases to my car and helped me load up. Happy truly lived up to her name!
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June 2023 by Karen Burger
I was in the Sarnia store today to purchase Patio Furniture I asked the associate that was on the return desk if she could help me get help. She called for an assistance and I had no time to wait and I received a nice associate (SINGH) he was very helpful and assisted me with my purchase and had the delivery set up for me. I would highly recommend this store to anyone. There were 2 other people assisting him with my order to train him.Overall my experience was excellentKaren Burger
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June 2023 by Kevin Traill
A big thank you to : Ansh, Steph, Rosemarie, Mat for amazing customer service. On May 13 2023 (10:45am) I did a very complicated return that I had lost the sales receipt for. Everyone involved went out of their way to help. This is the kind of customer service that creates "customers for life". Thanks again to everyone who helped.
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June 2023 by M. S.
After 3 visits to this store and multiple conversations with employees, I am no closer to purchasing the products I need. Each employee had given me wildly disparate information, even though they consulted their website and Google, which, incidentaly I can do myself. Useless, yet indispensable and necessary if you need home reno supplies.
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March 2023 by Jeff Aikman
Great service. Knowledgeable staff, easy to find what I need and always in and out quickly.
