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November 2023 by Dani Fegan
I only gave a one star review, as there's no option for zero. Went in for a specific item, should have taken 15mins max. A handful of of people walking aimlessly around as the two employees were very engaged with the customer at the cash. I stood in line for 5 mins, second employee left and I continued to wait (hearing more personal info than a customer needs to know). No worries, until I approached the cash, showed her what I was in for, she approached the footwear display, looked and said we don't have those anymore. I showed her the site where it says 2 left in stock, she sighs and says it must be in the return bin and left. She comes back with half size up and a half size down of what I'd asked for and stated she did look but the size I wanted wasn't there. Again no worries, I'll bring the higher size to my spouse and see if it works...They didn't fit, but that's ok, sold them to his coworker (no need to return.. BONUS! ) I went back on the website and ordered for store pickup and his size was still there, 3:35pm order confirmed at 3:48pm order ready for pickup.. Odd, this wasn't an option while I was in store. Picked up my order in store (which was the size I went in for and was told they didn't have), heard more unnecessary information a customer needs to hear. If an adult in charge would like to contact me, I'd be more than happy to give more details.
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October 2023 by Sonia KAYE
Staff doesn't approach you to ask if you need help, or welcome you. But they do follow you around the store. It's appalling customer service, it's like they hand-selected the rudest high school students for their staff.
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August 2023 by Thomas Shelby
Cool store. Like any I suppose. As a man there are only 3 places I shop for clothing and this is one! Good & friendly staff and a wonderful Atmosphere, HA.
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September 2022 by Paul McDonald
Great store, friendly staff
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September 2021 by Chad Demyen
This store has zero customer service, and rude employees, perhaps they just don't want any customers in their store. Left and went to Joe's Sports & Surplus which had amazing and super friendly service! I definitely do not recommend this chain!
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September 2021 by Julian Thomas
Just bad service