-
March 2024 by Aaron Hodder
locked me out of my online access because i didn't use it enough, only gives me a paper statement every 3 months and now i haven't seen one in 9. the guy on the phone said they reinstated my account and i could use it in a few hours, never worked. called back and got the same useless guy.they won't give me my balance details, not taking record of my payments, showing inaccurate loan balances with a bunch of "late adjustments" for 55$ and then a reversal of 440$?Was never late for any payment, they are still taking payments.What the hell is going on in your financial department.
-
November 2023 by Anne Onymous
Terrible branch. They screwed over my mother after my dad passed away for tens of thousands of dollars. They also closed my account without my consent because I no longer live in town, but I still used this account every month. Can't reopen it and they took the rest of the balance.
-
May 2023 by Colleen Lymburner
We set up our teenager son with his first bank account. They made it such an easy pain free experience!!
-
February 2023 by Pi Patel
All banks are greedy but NCU take it to a whole new level. They should be called Northern Crooked Union.
-
February 2023 by Boyd Rendell
Amazing complex and multiuse room, great place to book a kids get-together ❤
-
January 2023 by Aidan Playz
Brutal service. Have a student loan, can’t access it and apparently no one works there have tried to contact someone 8000 time no response
-
September 2022 by Delilah Delany
Absolutely ridiculous monthly charges and there direct deposit with the pictures is b.s they hold it no matter how long you've been with them. Worst bank
-
July 2022 by Offshore Co
Absolute terrible customer service, wish I got the name of the girl serving me. She was was extremely rude & unhelpful. I left the bank and will not be back.
-
May 2022 by Cecile Somme
Ashley and Morgan provided excellent service (5 stars) - professional, prompt, efficient, and personable. Since the January review, service and communication have been very poor (1 star).
-
March 2022 by AK Matterhorn
My mom banks here and got charged $55 for a $0.26 overdraft. She tried calling them to try and fix it and nobody returned her calls. She's banked with Northern CU for over 30 years and has never been assisted with anything whatsoever.
-
March 2022 by Dickson Offroad Racing
Worst bank around. No one to help you after 5pm or weekends. Biggest mistake I've made with my buisness so far was choosing northern credit union. Crooks too, highest service charges with all that terrible service
-
February 2022 by Linda Ruhanen
Now I truly understand why I left them years ago!!!!!!!! Credit card does not work!! Then debit card does not connect to my account & now...sending deposits back to sender!! Boy...they need help badly!!!!!! This is just my "play account" but gotta move on to real banking....as I choose not to drive through snow storms so often & in line for 35 min to reassess THEIR issues!! Shame!!!! Really need a "tune up"
-
February 2022 by Kenneth McDaniel
I have tried to call this bank at multiple times and at multiple branches. I cannot reach a live human being. The service use rose be excellent and is now sub-par at best. During my most recent attempt to reach a human being on the telephone I was on hold for 20 minutes only to be told to leave a message or call back again. This is not service. Also, please don't comment on my comment, simply call me. I have banking that needs to be done!
