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February 2024 by Joey T
Purchased a used 2021 Toyota Tundra from Northside Toyota in late November 2023. After the deal was agreed on I drive 4 hours to pick up the truck and it was then I found out the vehicle was involved in a collision (with a dealer employee) that was over $6000 and never reported thus not captured by Car Fax. The dealer refused to take any money off the vehicle and offered me a new Toyota hard tonneau cover. I agreed and After waiting 3 hours I was told they don’t have any in stock. I asked them to ship me a new one and instead they ripped off a used one from a used truck on the lot and gave it too me missing parts… I was told the truck would have full tank of gas, it had less then 1/4 tank. I was told they would make it right so I given them several months without and response. The general sales manager Graham Haddy stated to me in his office he would make it right and never did. In fact he ignored my emails and phone calls. I find it hard to believe a dealership of this size can still be in business if it treats customers the way I was treated. Dishonest, and not very credible Toyota Dealership. I will never do business with Northside Toyota and I do not recommend buying a vehicle from them.
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February 2024 by Joseph
Very professional. I was stuck in Soo, they got me going.
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February 2024 by Larry Giguere
To Whom It May ConcernI would like to acknowledge Tom Stopes& Jacob Richard at Northside Toyota for the help on my new 2024 Rav. My whole family own Toyota's we are always happy with the service.Thanks Again ?
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February 2024 by Scott Goodmurphy
New Tacoma. Ask for John Turco!
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February 2024 by Kate Vanderloo
This was my second vehicle purchase with John Turco. John is fantastic, zero pressure, and made buying a new vehicle a pleasure. Everyone at Northside Toyota was friendly and helpful. I definitely recommend John and Northside Toyota to anyone looking for a new vehicle.
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February 2024 by SANJAI SUDARSANAKUMAR
Great customer service and valuable offers with hustlefree car purchase
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February 2024 by Bad ass bitch
Excellent service all around
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February 2024 by Paul Beduhn
Fantastic staff, fantastic service. Everyone involved has been fantastic.
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February 2024 by pat fowler
As I am free n out of town Arin was excellent at helping me get my vehicle quickly and efficiently
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February 2024 by T WEATHERLEY
Great job Jacob. !!!
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January 2024 by Shauna Caron
We are so very pleased with all the staff at Northside Toyota! The service department go out of their way! Everyone is very friendly! A special thank you to Jacob Richards for the time and patience that he provided us with setting up our phones to the multimedia system!
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January 2024 by Stewart Family
A huge thank you to Steve Johnson who helped us get into this new-to-us Rav4!! He was so incredibly helpful and reduced our stress throughout this entire process. Northside Toyota's atmosphere is incredibly welcoming and it's to be noted that every time I've been there - no matter the time, day, or congestion - every customer and employee has been smiling and happy. That is a very rare thing to find in a dealership! A big thank you to Kristan Moulder for the office end of our transaction. She went above and beyond and we couldn't be more grateful. Northside Toyota has customers for life now. Every dealership should take note and use Northside as a model!
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January 2024 by Jill Driver
Traded a Rav 4 2020 for a Rav 4 2024. Feel we were treated more than fairly. Pleased with the service given to us. The larger screen is great but don't like the new system Toyota installed for media. Love the back up camera, so clear and bigger.
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January 2024 by World Truth
Really good service …… helpful staff …. Specially John and Jacob
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January 2024 by Patti
Had a great experience at Northside Toyota.When first met with Product Advisor Tom who was referred to me, he was very knowledgeable and did push any sales.When I made the decision on what vehicle to purchase, everything went great from again dealing with Tom, then Kristin in Finance and then Alonso when Kristin was on vacation, to Delivery Specialist Jacob who went over the features of my new Highlander.Northside Toyota is a very clean and beautiful facility.
