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February 2024 by Lucio Cesinaro
Frank Perna and his staff go over and beyond for our community. From personal experience I fully trust them with all my families needs. We need more people like them in our city.
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November 2023 by John Derick Aho
Website says one thing the door on the door says something totally different why don't they keep their websites up to date every store in Sault Ste Marie should show up just after 6:00 and they're closed website says they're open till 7:00 p.m.
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August 2023 by Robert Day
I was just 50 cents short on milk and cereal and the staff there paid for it all with it making me feel like scum!
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August 2023 by john Ostrowski
Best pharmacy in town. Convienent location right by the GFL and the shelves are always stocked. The girl working was friendly and switched my prescription with ease. Nice little café in there too with great lattes.
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June 2023 by Jesse Sanderson
Didn't have what I was looking for. But tried to find it in town and offered to order it online for me. Every other pharmacy in town looked at me like I was an alien for even asking. I'll always go here for everything for now on.
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March 2023 by Evelyn Bailey
Store not crowded, super friendly staff. GreatPost Office also open part of Sat. Well supplied convience store.
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January 2023 by N
Frank and the team at IDA queen came through for a very urgent scenario with incredible service and quick turnaround. Highly recommend
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December 2022 by Joe Greco
The staff at the Queenstown IDA are a very caring group of people. Treating customers and patients with the upmost respect. Reading the previous comment by an individual I would have to say is totally untrue. To say he tried to buy something and then of course bought the item after saying those cruel comments about the people who work there. If this truly happened, this individual should have contacted management and reported it. It's easy to comment on a computer than to actually speak to someone in person. I would say in my opinion, none of this happened. I know the people who work there, they would never treat people like that. Great staff.
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December 2022 by Paul Stanghetta
I tried to buy some children's Tylenol here, and the guy on staff was wildly gross and unkind to the people at his counter. I overheard some really terrible comments. Perhaps the most disgusting bit of customer service I have ever seen. I got the Tylenol, but I also got to know what they're like. I will never give them a dime again.
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December 2022 by Skylar Sutherland Louttit
5 staff followed and watched me very very strategically, I knew being visibly Indigenous would make them. I get people steal but I don't myself and quit frankly they made me leave because of the stalking in the store. Terrible experience, I really think they are racially profiling people and that's not okay. If you're worried about people stealing thats fine to keep an eye out but to have 5 staff all at once follow and approach and watch every single move is highly problematic.
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November 2022 by Hunter T.
Racist owner yells at staff . Socially and racially profiles customers. Called me a drug addict indian
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October 2022 by whoisscenceTV
Amelia was a huge help, I believe that’s her name she works during the day. I was in town from southern Ontario, and during the cooler weather especially up north my asthma is ridiculously bad.. I realized when I got to town I packed an old inhaler that was meant to be thrown out prior , leaving my brand new one back at home. I was concerned because it was a Friday afternoon, there was no walk ins open to write me a prescription , and my pharmacy back home refused to transfer because I had no refills left, I have no idea what Amelia did but she went above and beyond ..needless to say she got the job done , and I was able to get an inhaler ready for me in under an hour and a half after speaking to her.This amazing woman deserves a raise , and a 3 week vacation. Southern Ontario pharmacists/assistants need to take notes on pure class, thank you Amelia for your hard work.
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October 2022 by Brenda Durnford
Hours listed from 9 till 7 p.m. I called at 2:30 and was told it is closed. This is confusing ? I was calling to speak with someone to see about an appointment.
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August 2022 by Nathan Zonga
There isn't anything wrong with the store itself that warrants my poor review, but staff harass me everytime I go in there It's pathetic, Im never in the store itself for more than a minute or two, no reason to trail me and have multiple staff stare at me while I shop. Not only that, but I go in a couple times a month, even if they were just being cautious due to the location of the store enoughs enough, caution and prejudice aren't the same thing.
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July 2022 by Teresa Hong
The staff working at IDA are absolutely amazing. They were all super friendly and helpful. I forgot something and had to go back in and they welcomed me back in and asked what I was looking for. Great service :)
