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November 2023 by Nick Ortega
Positive call when I needed to ask a few questions. Very professional and would recommend them for there services.
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September 2023 by Ryan W
If you're reading these google reviews, it's probably because you need to get your car fixed and you're not sure where to go.Trust me, this is one of the times you can just trust the google reviews.I was driving through the Soo with three kids and a dog, towing the trailer for a week of camping, when my jeep started spraying oil everywhere!I called Reliable, and they were booked for a couple days - actually a good sign when you think about it - but got me in as soon as they could a couple days later. That worked out great, because I got to enjoy the first couple sunny days on the beach, and then my appointment was on the first rainy day!Reliable is an old family business for like 7 decades, and now Ben and his team are continuing that tradition.They were friendly from the start, and only took a few minutes to diagnose the source of the leak - a cracked oil cooler.When no supplier in town had another OEM part in stock, Ben went to work and tracked down an after-market version that is even better, since it is aluminum and won't crack like the OEM plastic one did (a known issue with jeeps, if you google). It was a 3 hour job to replace it, so Ben offered to give me a drive somewhere. When I asked to go to walmart, I didn't realise it was 10 minutes away on the opposite side of city, but Ben drove me himself no problem. I got all my shopping done, and then Ben sent a driver to come pick me up. What service!When I got back Paul the technician who did the work was very friendly and showed me the broken oil cooler and let me see exactly how it had failed. He told me all about the work he had done so that I could really appreciate the job. Paul also went and checked the other fluids for me, and also replaced some unrelated bolts that he saw were missing! No charge for that on the invoice that I could see. The final bill was only a few dollars more than the estimate because they had to add some oil, and in total - although more than I had to spend on car repairs right now - was much less than the horror stories I had read online of other jeep owners.So not only did these guys do great work and great service, but I really enjoyed talking with them. You pretty much felt like you'd been friends for a while - old buddies maybe. It's enough to make me want to live in the Soo so that this could be my regular shop!So if you're in trouble, trust me, just call these guys!
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May 2023 by sachin garg
One the best mech shop in the town.
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May 2023 by Mike Maguire
Honest and good service!
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January 2023 by Jame Lesage
Awesome service received from Reliable Automotive. Quick diagnosis and warranty work. I will definitely use them for future work.
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October 2022 by Michelle Withers
The name says it all! Reliable service that you can trust. Have been a customer for a number of years, always a great job done on my vehicle. Fair prices, always able to accommodate my schedule and get me to work on time after bringing my vehicle in.
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October 2022 by Terry Wilding
Each n every time one our vehicles needs attention, the crew at Reliable Automotive are willing n able to complete the service.
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June 2022 by Trevor Childs
Mike was amazing to deal with. Best mechanic experience I’ve had. Thanks to you all.
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January 2022 by Wyatt Parr
Helped with a problem I had with another mechanic from another company and gave useful advice. Very nice, very friendly. I'll try to remember to go here next time I need repairs.
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January 2022 by Walter R
They do excellent work on both of my vehicles and would highly recommend them! Thks again Ben
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December 2021 by JAY JAY
Reliable Auto & Insdustrial Radiator is bar none a premium repair shop in the Soo...From when you walk in the door you are treated like family...really!!..Your made to feel at home and are treated professionally each and every time......its is a great place to take your vehilce knowing that the work to be done is necessary and at a fair price fo both Reliable and you the customer..I am usually very hesitant to leave my vehicles with any repair shop but not with Reliable...I know that my vehicle if it is necessary to leave it to be worked on, my vehicle will be kept safe...with no sudden dings and/or scraps that were not there before i brought it in !.In conclusion,I am going to continue to take my vehiclesto Reliable Automotive!!...I TRUST THEM!!Thanks to each and everyone of your employees for the great service every time!!Sam (JayJay) Principe Nov 17,2021Services: General repairs & maintenance
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November 2021 by William Murphy
We broke down with our motor home in sault saint marie and dealer referred us to Reliable Automotive . Ben and his team diagnosed the problem and ordered the parts they had to come from the USA he let us stay in the parking lot, and as soon as the parts came in they went to work on it. Great work by Pete And Paul.Highly RecommendServices: General repairs & maintenance
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November 2020 by Superior TreeWorks Certified Arborist Jesse Fitton
Ben repaired my Radiator on my wood chipper when needed it in a pinch. Very knowledgeable, experienced and professional. I highly recommend Reliable Auto for all your motor needs!
