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February 2024 by Carmen Sicoly
Very prompt and friendly service. Set up a new plan for my mom very quickly and painlessly, and reasonably
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February 2024 by Sir Sty
ALWAYS LOOK AT THE LOWEST REVIEWS FIRST!What up with Roger's?The customer service in there store is lacking! Limited help being offered when you enter, there to fixated on there computer, like a teenager on there cell phone at school. I really hope this improves, customer service should be there number 1 Priority. Don't ask me to go online to solve any issues, when they should be able to offertheir help.Very disappointed!Put your computer Aside and help your customers!Of course there was no response from Roger's?
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February 2024 by Corrina Neveau
Couldn't receive call from landlines an i missed out on a very important time in life that i cannot get back an i recieved nothing in return .the min i was with new company i got a voicemail from a landline .so its not my phone rogers its your company i wont return either.an will not recommend this place to anyone
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January 2024 by Jesse Watson
This is how a Roger's Tower cite is kept. In Sault Ste. Marie Ontario. Hasn't been cleaned in over 8 months.
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January 2024 by Ritch Kendrick
Erin was fantastic! Walked me through and gave me exactly what I needed! Highly recommend!
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January 2024 by tom kimsal
some older man at the front was a miserable old coot, tryed to grab my phone out of hands before I could even enter my password to open so he could look at it lol and then threw his hands in the air and just shook his head like I was the one who was behaving badley, he then made a change to my phone with out telling me he had done so and told me to try it I said I just tryed it before comming in and he again threw his hands up shaking his head again lol. I told him if you had told me you changed something it would have been nice .
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December 2023 by Marc
A couple years ago I never would have given this Rogers store more than a 1 star. Their customer service was awful. However, after giving them another chance and dealing with Erin this time around, my opinion has completely changed. She was absolutely fabulous, very knowledgeable and very friendly. My upgrade was quick and painless. I will happily return for my next upgrade.
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November 2023 by Paul Hebert
Very helpful and easily made the process effortless
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October 2023 by VISHAL HINGU
Better to call Customer care instead of going this Store! No knowledge about what they are doing!
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September 2023 by Melissa Reid
Erin was awesome. Very professional and friendly. Did an amazing job with a complicated account transfer. ?
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September 2023 by Mack Garbutt
Great at her job and customer service is outsanding
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September 2023 by Kim Banks
Had a fantastic experience in store with Erin today. I’ll be back!
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September 2023 by Steve Foster
Adrian was fantastic! Happy to be set up with the new pixel 7
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September 2023 by Lyne Gagnon
Adrian was most helpful and very knowledgeable! Thank you!
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August 2023 by Derrick Lavallee
I came and ported from chatr to rogers and Erin was very helpful!
