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January 2024 by dalitso zulu
Nice place
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January 2024 by Sara Dinsdale
This is about the wine store. I purchased some wine there today using cash. It seemed as though the lady behind the counter was training someone. She repeatedly said to the trainee (not to me), "make sure you strongly encourage people pay by card" after I was asked how I was paying and I replied, "cash". She was dramatic when calculating the total on her calculater implying loudly that I have inconvenienced her because she now has to manually calculate it rather than use her register. After giving me my change she then turned and told the trainee, " Well, now we can't make any change for anyone else for the day". It was uncomfortable, rude, and disrespectful to me as a customer. I imagine the trainee felt quite uncomfortable as well. If she had began by asking me if I could pay another way, instead of talking about me, in front of me to her coworker, it would have been much more polite, and the situation wouldn't have been so negative. I won't be stopping there to purchase wine again. I often do and often this lady is rude. I've had enough of it. She needs to learn some customer service skills.
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January 2024 by Victor Mcleish
Had what I was looking for.
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January 2024 by Christine Gauvin
Love roames there services and all the cashers are all pleasant and have smiles on there faces all the time great services thank you roames
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January 2024 by michelle nash
Ignorant pharmacy employees. One young blonde girl was nice but busy with someone else, the other 3 people behind the counter looked over about 20 times without acknowledging mine or my mother's existence. At least say hello or something, we were the only people waiting at the pickup counter. I left my cart and walked out after over 5 minutes of being flat out ignored. Unreal.
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January 2024 by Brian Stinson
Used the self checkout and the printer didn't work. Asked the staff for a copy of my receipt and was then was accused of not paying for my items. They were able to eventually print it off through the assistance of the store office. Not sure if I will be back. I didn't even receive an apology. Their customer service sucks!
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January 2024 by Corey Mcintyre
The butcher shop was the worst, i dont eat pork and i asked for a fresh meat cutter and they cut my fresh roast beef on a meat cutter with all the meats cut up already on it, gave them back the roast beef and told them where they could put it, other then that shop is good
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January 2024 by Sandra Hollebone
I love the meat there, amazing. Staff is very helpful. Store is very clean and well stocked. Love the PC optimum deals also
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January 2024 by Mocha G Latte
Reasonable prices
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December 2023 by Glenn Toni
This is about the flower shop. The staff there were very helpful and courteous when I made an order several weeks ago. When I went in to pick up the flowers this morning the order was ready to pick up and was beautifully done up. The staff actually put a Happy Anniversary sign in the flowers, even though I didn't request this. They obviously remembered why I was ordering the flowers. I have been coming back to this shop for years and I will keep shopping here.
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November 2023 by Luke Caccamo
I asked 2 people for help finding something and neither could tell me where it was. I could however buy it online and for $5 extra they would go find it and I could pick up that day. I asked customer service to assist but the people in groceries were too busy to answer the phone. I wouldn't normally complain but I have had 2 additonal bad experiences at the butcher counter that left me in a very bad spot the day of dinner parties. Customer service left me waiting 15 minutes and a callback asking them to call me when they found the product resulted in no call back.
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October 2023 by Chris Ecko
I shop for Door Dash for customers and apparently we aren't allowed to use the self checkouts if shopping for Uber or DDash? The whole point of us using the self checkout is to get out of the store fast instead of waiting for the one cashier line that is open to get the deliveries done fast.... Won't be shopping here again... we are still customers... just shopping for someone else. What a joke
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October 2023 by Joshua “Guy”
Rome's is alright however. I have had one of their customers attack me and they where useless! Did not even believe me because I am 23. Even though it was caught on camera. Weak and gutless reaction.
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September 2023 by Ramone Bills
Ok.... So Romes is a decent store. Their flyer says they run from Thursday to Wednesday. It's more like Thursday to Monday as they change the prices on Monday. Like the night staff can't do that on Wednesday evening.Also... Be sure to call them to ask if the products are in stock before you go; as most of the times they don't even have their advertised product in stock....Romes SSM owes me so much more money than I saved from them.
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September 2023 by Len Strand
Produce and meat departments at Rome's one location in town are on par with the best groceries in town.Pinos and Metro on Trunk rd. both excell in their own ways as well. Metro has a few other locations in town but the Trunk rd. store is by far their best.
