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November 2023 by Joanie Moore Photography
Attempted to do business with Shoppers Drug Mart, despite the average low ratings. Three attempts - customer service got worse each time. We prefer to leave great reviews for businesses, but this one clearly has earned a thumbs down. EDIT - I don’t get it. They’ve had negative reviews about their poor customer service for more than a year and the same canned response - sorry, thanks for letting us know, customer service is important, we will try to do better. Apparently not too concerned - what a shame.
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June 2023 by Carla Bozo
I recently moved to the neighborhood and switched from one shoppers to another. I definitely regret moving to this pharmacy. I've only had 2 interactions with this pharmacy so far and both times i was left with a bad taste in my mouth. I have already switched to somewhere that the employees treat people with kindness and compassion.
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June 2023 by Taylor Reid
It's one of the worst places to go if you're on methadone. They are rude, arrogant, and downright nasty to you.
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June 2023 by Adam Motiejunas
Always friendly, usually only go for my prescriptions.
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March 2023 by Heather Mcauliffe
Rude, they seem to look annoyed wh3n you have questions or need help. Makes you feel unwanted
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January 2023 by Jason Laplante
I have dealt with the ignorant pharmacist more than once, Poorest customer service, Extremely miserable woman that should not be working behind the counter serving the public
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November 2022 by E Bennett
I like going to this Shoppers. I get my prescriptions there and all the staff are great and very helpful.
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November 2022 by Naughtya D
Usually good but I called today to get refills and the lady was short,rude,unhelpful said I hadn't had refills in over a year,told her i got them last month there she said ok what were they so i named them quickly and she said ok they will be ready Monday and i didn't even have time to ask for another medication i needed or any other questions and was cut off.So if you can't get help from pharmacy person that is supposed to help you cause that's her job,then who do you go to??Poor service from her!!!
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October 2022 by Sherry Carter
I was just in and needed some nighttime cold and sinus. I went to the pharmacist and was looking for assistance. Her response was “whatever is there” she could not be bothered to go over and assist myself and another young lady that was also there looking for assistance. Thank you so much. Sorry to bother you.I was going to change pharmacies because this was closer to where I live. But the pharmacy service is terrible. This is not the first time I have encountered this at this location
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October 2022 by Mike Cyr
Absolutely the Most awesome place to receive medications always fast and easy and I think the staff throughout the store are some of the most amazing people who actually do care about the people they deal with everyday and they never forget to make sure you know that you are important buy the time you are done. And Rooster .P. Would Agree
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September 2022 by Jeff
Pharmacy is incompetent. They are constantly having "computer problems" which lead to them refusing to fill vital prescriptions. It's a health risk to use them as your pharmacy. Switch.
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July 2022 by Annie Alude
Customer service representative are on point.
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June 2022 by Slig Acheese
The pharmacy at this store is never a place I’ll go again. Very ignorant pharmacist
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May 2022 by P M
I was absolutely astounded when this Shoppers location refused to fill a prescription for my 89 yr old mom who had tested positive for COVID. I was lucky enough to get an appointment with a virtual doctor who immediately prescribed the recently approved drug, Paxlovid. Both the doctor & the online pharmacist told me to get the drugs into her as quickly as possible as she has a number of other serious medical conditions and the meds would help hinder the progression of covid. Shoppers was contacted (as my mom's own pharmacy was not open) but refused to fill the prescription stating that she was not a patient of theirs. Forget about the fact that it was a Sunday evening, now we would have to wait one more day to get the meds. First our government completely failed our elderly community, and now we have to worry about our very own pharmacies doing the same. Thankfully, the next morning, the Walmart pharmacy came through for my mom without hesitation, not even considering that she was not their patient. I write this review with 2 goals. One, to send a strong message to the owners of Shoppers - SHAME ON YOU!! And secondly, to warn anyone who might find themselves in the same situation seeking immediate medical assistance to look elsewhere.
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December 2021 by judy morrison
I found shoppers drug mart a perfect place to buy birthday gifts also christmas shopping ,when you can't find the person on your list that has everything try shoppers drug mart they have far out gifts that are hard to find and put a smile on anyone's face give it a try.
