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September 2022 by Sylvia Goodman
Purchased a pair of sandals, brought them home tried to wear them and they were flawed.My foot would fall off the sandal and twist my ankle, I got someone else to try them and The same thing happened so I took them back. The Sales person told me there’s absolutely nothing wrong with the shoe and she could not give me my money back she said I should not have worn them I told her I had to wear them for 10 minutes to find out that they could not be worn. In the meantime another lady in the store overheard the conversation and was about to purchase the same sandals, she decided she better try them on and she said oh my God I cannot wear these shoes they do not fit properly and your foot will slide off. Well still no luck she refused to give me my money back I was forced to purchase a pair of shoes and pay the extra money so I will not be going back to that store. Very poor policy.
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January 2022 by Carol Weist
VERY GOOD PRODUCTS. THEY TAKE THE TIME ASK IF YOU NEED HELP OR TO FIND WHAT YOU ARE LOOKING FOR
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December 2021 by J B
I went into the store asking if they had anything to clean my UGG boots.. I was told they did and was sold a product ensuring it would clean my UGG's Long story short, $220 for the boots and $40 on cleaning product down the drain. The product took the colour out of my boots and ruined them. ?
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January 2021 by Rhonda E.McWatch
Great customer service