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January 2024 by Madhav Goswamy
Etse , was soo helpful in the BlueNotes , she was very nice . Very helpful
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December 2023 by Ella
The store have incredible deals and trendy items however lately the staff here are becoming extremely rude and not customer oriented. I came November 29 and found pants I like, tried them and went to the cashier to purchase. The price doesn’t match the advertised price. I calmly asked the cashier how much is the pants and she said 19.99 I told her I got it from the shelf which clearly show 14.99 the said cashier was so rude and said “I am telling you this pants is 19.99 do you want it” I told her I want it for the price that was showing in the shelf where I got it and she keeps repeating herself and the conversation is not going anywhere. I asked if I can speak to a manager as she clearly do not want to listen she steps back and said “here I am the manager how can I help you”. Thanks to the manager side of her that she made an exception for their mistake of not removing old prices. I hope that higher management looks into this details as it ruins the whole customer experience.
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December 2023 by Youssef Beshara
As a clothes store, bluenotes is great, especially when it comes to sales, variety and uniqueness. However, there is much more to a good store that this location at least needs to work on. Last weekend, I visited this store, and it was a mess. The clothes was all over the place, unfolded and mixed up. I assume that this is a result of there being no stickers to indicate sizes on the clothes themselves, forcing customers to unfold them when looking for their size. Not only does this make it messier as the day progresses, but it makes it extremely difficult to find things, because all categories are practically the same pile of everything. On another note, while this doesn't apply to everyone I dealt with, numerous staff at this location were inpatient and rude. Hopefully someday the store can evolve from this chaotic state, it's unfortunate for a place with a lot of potential
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August 2023 by ziad jamal
The manager she’s very rude and disrespectful
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August 2023 by STN Dx
I just entered this store to buy some jeans. The staff was like " bro i just cleaned everything". That pissed me off. Then she said if you want something ask me. I can take what i want, i know my size and stuff. She was so rude and i said i dont need your swrvice and came out the store. Id been uaing bluenotws almost 10 years and never experience such a bad treatment. I will never ever step on any bluenotes in my life.I went to tommy, and took my jeans with great customer service.
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June 2023 by jay rawal
I visited Bluenotes - Scarborough Town Center. I wanted to return my purchased clothes. That manager was so rude to me that she even didn't talk to me. Worst customer service I faced ever in my life.No manners to speak with customer. No gratitude, she even don't know how to deal with customers.I can understand there might be some reason not to accept returns. But she even don't have courtesy to tell customer that we can't accept returns due to .....Note: Store was not busy, most of employees including manager were busy in gossiping rather than assisting customersI am really upset with this customer service.Requesting to teach some manners to employees/managers.Location:300 Borough Dr, Scarborough, ON M1P 4P5Date and time of arrival: 4th June 2023, 1-1:30pm.
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May 2023 by arash mehra
The staff behavior was rude. So, it was my first and last time with this store. I will not come to this store for my rest of life.
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May 2023 by Jaeon Elle
this location had bland selection compared to others, but was still decent.
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March 2023 by Aisha Rana
I can't believe how nice, friendly and knowledgeable Jordon and Sue were in helping me find exactly what I was looking for and at the cash Dravyn was helpful as well reminded me of the special deals they had and to take advantage of it. (sorry if I misspelled the name)
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January 2023 by Steven B
Blue notes jeans are well priced and last a good while. I usually have to replace every 2 years which isn't great for jeans, but for $20 you can't go wrong in a pinch
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August 2022 by KaliWRLD
this worker named Sue on the bottom level branch of Bluenotes kept harassing me following me around the store and then called the security guard to follow me around the store while I was browsing the clothes she just has a grudge against everybody when she has bad days (it happened many times) and she has a lot of bad days and does not let people shop in peace Before she started working there it was a very peaceful and happy environment in the store she also called me racial hurtful words
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August 2022 by Kristy Inglese
I had such an amazing shopping experience here! I came in to buy new tank tops and a matching short and tank top set and Sue was so helpful! She helped me find my size and made me feel very confident in everything I tried on. I ended up buying a cropped tank top in every colour in my size!
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August 2022 by Melissa McAnsh
Had the best experience shopping the other day. Sue was the most helpful, body positive and supportive sales associate.Amazing support!
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July 2022 by Anik- _0dlam
Sue and Gem were very nice and informative. They had no issue answering questions and even helped my friend and I get home safely by charging our phones. Never had such a kind interaction, hope to come back soon!
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July 2022 by Alex Coombes
I was there shopping with my husband yesterday and I must say that we were really disappointed. Everything was a mess, disorganized, and we found it weird that it seemed like none of the staff wanted to hop on the cash even though there were so many people lined up. Only one staff member (male) hopped on cash and helped everyone, so kudos to him. There was a girl working during that time and we felt that she was extremely rude to us. We tried fitting on clothes in the store and she just yelled from far away "Nu uh! You cannot do that on the floor." and shook her head disapprovingly. We completely understand that we were in the wrong afterwards and apologized immediately, but we had no idea that we couldn't do that. We just feel like she could have approached us in a nicer way instead of yelling at us in that tone in front of everyone. She also kept eyeing us and rolled her eyes.
