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November 2023 by Janet Lee
They offer a wide variety of beauty products from skin, hair, makeup, wigs, hair accessories. The store is large and well maintained. I like to get their flyers / sales brochures for deals. You can also order online. I have ordered online and it is very prompt and never had any issues with orders. All items have come neatly packaged and stored well. They also offer a points card for return customers. I would recommend them.
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November 2023 by Carol Line
Stepped into the store today for the first time. Big selection of products. Yohanna was very friendly and helpful. Will definitely be coming back.
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October 2023 by Khree Fearman
It's just far too big to have such little inventory on hand. I'm left settling for something I didn't come for or forced to drive up to BSW. It's in a great spot and the staff are helpful whenever you can find them.
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September 2023 by isobel Brown
A good experience. They had what I needed at a good price. The ladies are very helpful. Know their stuff, I.e. where products are located. My only complaint is that the oriental owners never say hello and are not approachable. Just busy watching everyone. Reason for thr 4 stars
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August 2023 by Russoll K.
Really friendly staff, and highly knowledgeable. Great quality products.
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August 2023 by Kay Dixon
The staff has no customer service skills. Their human hair aren't good quality u are better off purchasing online.
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July 2023 by Alesha Husain
I have been coming to the Scarborough location for years. I purchase African black soap, and Shea butter from here along with some random makeup items from time to time. This place also sells a ton of products for curly hair. I like Shea moisture along with trying new hair care lines. This is my go to place for affordable hair care products to keep my frizz at bay. I would definitely recommend them for your hair care needs.
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July 2023 by Angelica Ramprashad
Akira, thank you so much for your amazing customer service.I came in to find curly hair for my wedding next year and was struggling so much. She was so helpful. She found me the right colour, length and texture that matched my natural curly hair and in the highest quality type of hair. Definitely will make another trip for this type of great service.Thank you Akira!
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July 2023 by Sherly Gladwyn
They have the best customer service! Everyone is so knowledgeable about the products. I wish I got the associates name, but she was so helpful in helping me get what I need!
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May 2023 by Cathy Reid
Disgusting customer service, one of the workers who said she was a manager disrespected me. She ignored me while waiting in line and took another customer. When I addressed it she gave me attitude like we were on the street extremely ghetto. I asked for the manager and she said I’m the manager what you gonna do. I asked for head office info and staff told me they didn’t have a card to put the phone number on. I couldn’t believe how unprofessional a so called manager could be.
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March 2023 by Fiby Kamel
I went to this location to buy a wig and I tried more than one wig and at the end i choose one of them they went at the back to get me a new one in box and she put it on for me; it was looking little different but i was so excited and i thought maybe because it new and the other is in display.Then i figured out that it was a wrong wig i order the natural wavy she gave me the body wavy.So i went after 4 days again to the location to check what we can do and they said this is the one i choose and they don’t give even 1% that they did a mistake they always right and all the blame on me only.I asked to try the one in the display again she said it’s sold !!!She gave a different one not even in the display and i didn’t try itI really can’t brlive that the one in the display sold in 4 days and they have it in the stock why someone will buy the display one !!I asked to change the wig not to return or refundAnd by the end They left me and my husband in the wig room and they all disappear and we were walking outside no one talking to us no one says anything!!They were really so rude with us !!Stay away from this Store !!!
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February 2023 by Roman Perez
Usually a very busy place. Convenient location where to buy beauty products at a reasonable price, specifically my wife's semi-permanent hair color.
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December 2022 by Angie Green
I’ve visited Clore Scarborough many many times and always receive good customer service. Yesterday Tanisha was assisting me and made my experience an excellent one. She interacted great with all customers. I was very impressed by her attentiveness and suggestions of what to try. She put me at ease as this was my first time in the wig boutique. Thank you Tanisha keep up the great work!!!! You’re a natural and you care about your customers and showed you are willing to go above and beyond?
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December 2022 by E G
Short Story: Mr. Lee, one of the Managers, and a store assistant (I wish I had gotten her name) went out of their way to help me solve a problem with a purchase and I am very happy with the customer service.Long Story: I purchased clip in real hair extensions but unfortunately when I got home there was a mismatch of colours inside the packet. I contacted Clore by email who forwarded my concern to the Scarborough store. That same day I received an email from the manager saying they would willingly help me resolve the issue and the hours he would be present in the store.When I went in today, Mr. Lee was very friendly and helpful and along with his assistant, we were able to work out a solution that was very helpful, kind and generous. (the only replacement package in the same color was extensions that were longer than I had purchased and so Mr. Lee provided a % discount)I am very happy with this level of customer service and will be shopping there for all my beauty needs while I live in the Scarborough area.
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October 2022 by S Stuart
Found this place on Google I am not fron Scarborough so was lost . But it is easy to find big signage and the store is plentiful. Halloween decorations up festive and friendly. Big up the beauty supply.
