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December 2023 by Yacine H
Amazing customer service, fair prices and on time delivery/set up. Had a minor issue with a piece that was delivered and the problem was rectified right away. Richard and Pani were very helpful and patient with us throughout the entire process
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May 2023 by Ivans Bikes Bmws
Very polite and approachable. Kasif gave us a tour of his inventory. Very impressed.Highly recommend.
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March 2023 by Farukh Tanveer
Wonderful team. Kashif is a great business man with keen eye on unique designs and high quality products. They are our number 1 choice for best quality, excellent service and reasonable cost furniture. Forget regular big box furniture store. They are the experts if you are looking for latest contemporary designs and impeccable service. Great work guys.
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February 2023 by Alexandra Vicente
I was very happy with my recent chairs’ purchase from Concept Furnishings and would highly recommend. Unlike other shops on Kennedy selling furniture (and, there are many), Concept offered unique designs that the others didn’t seem to have. I really appreciated Kashif’s patience during my decision making process and his quick responsiveness for a seamless exchange once I noticed manufacturers defects on some items.
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October 2022 by Emili DAHRI
I went there to buy a dining table and order one with 8 chairs . 2 of the chairs were different were white and I told him to make sure that he will order like they were not all the same chairs , because I didn’t want to take the ones on the floor.He looked helpful because he wanted to hide his lies with that smile that he had. The chairs were old and had been there for almost 5 years he said. When the order came , he didn’t order what I wanted , what I told him, but he ordered the same chairs because his intention was to take 2 brand new ones and to give me the old ones. And that’s what happened. I called him so manyyyyy times. He didn’t answer. He was there because I was outside looking at him. He just didn’t want to answer. Then I went inside explain the situation and I would say that he that kind of person who makes the mistake and takes advantage of you. In conclusion I ended up with 2 floor chairs and I paid 5000$ for that??
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October 2022 by Zulfiqar Ali
This place has great options for Italian furniture. I ordered bed with night tables. The delivery was swift. However, I was delivered railing the were chipped on the corners that I mentioned on the delivery challan when signing and sent an email with proof fearing theses guys will disappear after delivery.However, Kashif called me very next day and acknowledged my email and confirmed that the railings will be replaced. It took a few weeks but Kashif was constantly in touch and made sure I got the railings replaced.Happy with the service and would recommend.
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August 2022 by yogesh bhandar
Perfect deal offered for dining table. Delivered on time and earlier than promised. I bought chairs separately. Kashif helped us throughout the transaction and I would highly recommend him for future transaction
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August 2022 by Shanti Moniman
Exceptional customer service! Quality furniture, great selection from reputable furniture manufacturers. I am extremely happy with my purchase- will certainly return to Concept Furnishings in the future.Thanks Kashif!Kindest Regards ,Shanti
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July 2022 by shan7239
Exceptional customer service! Quality furniture, great selection from reputable furniture manufacturers . I am extremely pleased with my purchase, will certainly return to Concept Furnishings in the near future. Thanks Kashif ! Shanti
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June 2022 by Amir Harasi
Very friendly and professional. Top quality furniture. Always happy with our purchase.
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April 2022 by Pc Plus
Great customer service! Extremely professional and knowledgeable staff. They have great collection and the quality of the products speaks for itself. I have purchased a couch set and will be going back for more items. Thank you Kashif and Tariq for your help, you guys are fantastic!
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November 2021 by Zhang Eric
Absolutely Ridiculous! A bunch of liars work in the store! I placed an order in August and they said it will be delivered in September. I waited until the end of September didn't receive any updates. I called and they said was promised to receive it in October. Didn't receive any updates again, and I made a call today they said they are not sure how long it's going to take for the delivery. I can’t even do a refund because it’s a final sale. I will post this on all my social media accounts to make sure everyone knows about their wonderful customer service. IF YOU DON'T WANT TO WAIT FOR A FEW MONTHS WITHOUT ANY UPDATE. DON'T ORDER FROM THEM.
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October 2021 by intakhab hack
Absolutely refreshing to have an experience where the staff was not pushing product with the usual pressure to buy. Kashif was focused on sharing his knowledge on the products, design and qualities that differentiated it from others. Even though I had initially left the store without buying anything and proceeded to shop around, the knowledge that Kashif left me with made me more knowledgeable as I visited other vendors and listened to them. After an hour of listening to other vendors, I returned to Concept Furnishings and made my purchase. The reason? Because they took the time to invest in making me understand the product and choices and that builds credibility.
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September 2021 by Ronak Safavinia
I don’t know how to explain my experience with Concept furniture. Mr Tariq Kashif is a perfect sales person I’ve ever met. Excellent furniture, unique style and good material is their signature. I definitely will be back to purchase from them. Thank you ?
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September 2021 by Shiva Ghasdian
Poor customer service and extremely poor quality. Ordered a breakfast table and paid for delivery. Received the item damaged and the marble was chipped in so many places. After calling so many times they told me that the table will be replaced in 3 weeks. I was asked to take the damaged product to the warehouse to pick up a new one when the table is ready even though i originally paid for the delivery. I was told that the delivery fee that was paid was for one time only Even though the product delivered was damaged. So im expected to pay another delivery fee since it doesnt fit into my own car. Still dont have the table.I wish i had read the reviews before making a purchase from this store. Will never shop here again.
