“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”
“Having recently made Alterna Savings Scarborough Centre location our home office we were pleased to find the same exceptional customer service we received in Markham. Thanks Lisa H.
The staff(Lori, Rhonda,Lisa et al) consistently make us feel welcomed and valued as C.U. Members. We also have a personal banking associate in Jill Patel who we feel very comfortable working with. Her customer service efforts are top notch. From her friendly, respectful and engaging manner to her clear communication and listening skills and product/ service knowledge she has certainly earned our confidence. We will be looking at expanding our banking relationship.
Well done Jill…
Nancy Brownsell/James Powell”