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February 2024 by Ali Abbasi
Do not buy from they are a bunch of con artists and Liars the worst customer service ever
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December 2023 by Darsh Patel
I will not recommend anyone to buy furniture here. Customer service is worst here. Basically, they will sell you 100% furniture in a sealed pack box with damaged items inside and they will decline to give store credit or any kind of after-sale service. Amazon and Ikea are better than these scammers.I would never recommend anyone to buy furniture here. Customer service is poor here. Basically, they will sell you 100% of the furniture in a sealed back box with damaged items, and they refuse to offer store credit or after-sales service. Amazon and Ikea are better than these scammers.
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December 2023 by Sarang Shah
Most pathetic store of furniture ever manager in the store does not have manners to talk with the customers selling defected furniture in the store.
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September 2023 by Shyju Francis
The service at this store is the worst I've ever experienced. I purchased a sofa here, and they directed me to their factory, EVEREST FURNITURE FACTORY, for delivery. Unfortunately, just a week after receiving the sofa, the stitching started to come apart. When I requested a repair or replacement, they demanded $150 for transportation costs. I had to argue with them to lower the transportation fee to $50, and they delivered an old sofa, Within a month, the replacement sofa also showed signs of damage. The product quality was extremely poor. I strongly advise against making any purchases from both the store.
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September 2023 by Raj Kumar
They don't know the meaning of customer service. I don't know how they are still in this business. Everytime we should call and ask for our furniture delivery date. Owner will say today it will be delivered. But it will not be delivered. Be careful. Please do not pay advance.
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June 2023 by Sajjad Bhopal
Bad experience don’t know how to talk with customers rude owner of the store
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November 2022 by Habib Athaee
I bought a set of furniture from here in November 2021. The quality of the furniture was only good for about 3 months. Though we are a small family of two ppl, the sofa started wearing off. After I called the store to share the problem, all they said is that that particular product isn't covered under warranty after three months.Moral of the Story:1. Don't buy from this store.2. If you had no other option, only purchase "Canadian-Made" types of furniture that usually come with a longer warranty on them.
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October 2022 by Farukh Mohsin
Very bad experience and wouldn't buy anything from this store again at Kennedy location.I purchased cofee table and corner table. Paid them whole on day 1 in feb 2022 and they delivered a different model corner table saying they would replace it once the model is available. 5 months have passed and they don't even respond to calls post delivery and I have already visited their store twice. Don't agree to alternate or trust them. Once they have the money they don't care your concerns with the product after.After long wait and giving them time sharing for your awarenes people so others don't get into this trouble and paying for something you didn't really chose.
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October 2022 by Frshta Sidiqi
Please First, see the reviews of the customers of this store and then buy Because when you buy, they put a lot of pressure, and then they cut your items in half, they don't add them, I didn't like them, they lie a lot.
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September 2022 by rajk7391
excellent service ,cheapest rate ,the lot and huge vairty
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December 2021 by Delroy Dyer
Good service, decent price, but I have to question the quality of products sold. After only 3 months couch started to have dips in the cushions as the internal structure collapsed.
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September 2020 by Rayan Faruque
Trust all the other bad reviews and DO NOT BUY FROM HERE! They have terrible delivery and customer service. I ordered a bunch of different things and they all came at different times (not scheduled), because they brought the wrong products! When I called about the wrong products, they literally took more than a month to deliver the correct items. When I say they still got one of the orders wrong the second attempt, I am not kidding. I had to call these guys every day just to remind them and pressure them into delivering my items. Every single time I called the guy wasn't sure when my items would be coming in and would tell me to call back. Every. single. time. for a whole month. They were not even apologetic about it at all. They said that that's just how their business works. On their own needs and schedules, not the customers. They also didn't wear masks or gloves.Also many of the items that I did manage to get from them came slightly damaged (scrapes, scratches, etc) and the quality of the materials is VERY cheap. You might as well buy from a bigger brand like Ikea, because not only is it basically the same price, some things are cheaper and the customer service is better (x infinity) .
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September 2020 by Olha Rasyak
We have recently purchased one pull out sofa and everyone in my family is pleased with our purchase, their service, delivery and how everything was done.In fact we got a complementary set of cushions as u can see on my image given above.I would recommend this store.
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September 2020 by Chitra Panchal
We recently bought living room and bedroom furniture from this store and would like to appreciate Mohammad's knowledge on all kinds of furniture and his efforts in helpinh us choose the best according to our needs.Thanks Mohammad for your services. Highly recommend this store for the best quality with reasonable prices.
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September 2020 by Jasmin Gines
Please do yourselves a favor and avoid all the stress from this store. I don't normally write down bad reviews unless I strongly feel for it. I cannot imagine I'll encounter the most unprofessional staff and customer service. -5 stars to be honest. The only sales rep where we kept on calling, will put us on hold and then hang up and then will never answer our calls for the day. Also, product quality is not what the have in their showroom. The product was damaged and their repair guy said they'll come at 11PM?? Who comes at 11PM? and yet they don't show up anyways. See photos below on how much effort I had to do just to get a hold of them.
