Heritage Ford is a friendly and accommodating dealership with courteous and professional staff. Customers report great experiences, praising the sales process as easy and noting the staff spends a lot of time to ensure the right vehicle is chosen. The service department is described as fast, friendly, reasonable, and well done, completing work on time and as expected in terms of cost. Many are very pleased repeat customers who recommend Heritage Ford for anyone wanting a new truck, car, or service, citing great people, great deals, and great service.