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November 2023 by Little Blue
Was in earlier this afternoon, 3 lovely girls working. They were very kind and helpful with gift ideas.
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November 2023 by R. Tan
I used to visit this location frequently, but I've recently noticed that the store and staff have become quite disorganized.The store layout is challenging to navigate. Placing a merchandise stand right at the entrance makes it less inviting. The placement of stands within the store seems to obstruct strollers and wheelchair users. There were also 20 or so boxes stacked around the clearance area, making it difficult to maneuver. The overall organization of the store is lacking, making it hard to find and browse items.This store is not ideal for collectibles. They are inconsistent with their Instagram posts for product releases, often posting well after the opening time. Additionally, they advertise Funkos but later edit the description to say they weren't supposed to be released that day, causing frustration and confusion.The staff used to greet customers upon entry, but now it seems they congregate around the cash register. Furthermore, the staff's attitude appears unwelcoming, especially a staff member with glasses, possibly named Sophie. It's disappointing that the previous staff has changed.I'll likely continue to visit other locations but recommend avoiding the Scarborough Town store.
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October 2023 by Mark Sausedo
My kids favorite store in the mall. It's a must stop by for them. It's a bit crowded but it's manageable. The staff if hit and miss. Some of the employees are phenomenal and some aren't to polite.
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September 2023 by Steve Cameron
Lots of cool clothes you won't find anywhere else
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September 2023 by Nicole Hatch-Merrett
If you love to be and feel yourself this is the number one place to express yourself! The staff are down to earth and amazing people!They have such amazing options of clothing,accessories and jewelry!!It's a outgoing,fun be yourself kind of vibe so if your looking to stand out this store is for you!Hope you guys check it out age is not limited :)
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September 2023 by Curtis Lakhan
Really cool items amazing price quality. Good customer service ??
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September 2023 by Pretty Legit Nightcore
I am a constant regular at this location for a good couple of years now.Bad Things First!Recently, there has been a new employees I have not seen before and they don't seem as helpful (not including the blue/purple hair person. They are great!). They seem more distant and gives the place a bad vibe now. Also I came in this week, and it was really hard to get into the store. The new layout of the store is inaccessible I don't know how strollers, wheelchairs or people with wider hips get through some of the aisles. I think the managers need to redo the format in my opinion.Good Things!I have gotten to know some of the staff here that have been working there for a couple years. Majority of those staff are so sweet, comfortable to be around, they have helped me find what I am looking for and are easily approachable. I especially enjoy talking with Kat, the one with the green and purple hair, who has been working there for a good couple of years. They know exactly where items are, they go above and beyond to help out other customers, they make sure the store is clean, are great multitasker and many other qualities needed in a customer service job. I love their personality and you can tell how passionate they are about their job. You can tell they enjoy being there. They definitely deserve a raise for their hard work!In general, I will still continue to go here cause it's nearby but not as frequently as new staff are not as good anymore and the vibes are not as good as they used to be.
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September 2023 by Huron Lany
I don't like that one sales associate with colorful hair and scary makeup. She wears costumes all Halloween long unprompted. I think her name is Kat. Her energy is very off-putting and unprofessional.
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May 2023 by Jennifer Green
Well stocked with a good variety of options. Not as many Funko Pops but a lot of pins as well as a trade option which I haven't seen before and really like.
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May 2023 by Jaeon Elle
luv my new shirts :3
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March 2023 by Tricia B
Used to be a fave when I was younger, now it's my niece's favourite. The staff here are all amazingly friendly
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January 2023 by Valente Martinez Arenas
I usually go there to buy shirts and gifts, this time I was about to recommend this particular store, we asked for some items from some bands because we could not decide what to buy, but after the girl sayed "that band sucks" refering to my friend favorite band, we didn't want to buy anything there, thankfully in Spencer's it wasn't like that.
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January 2023 by Shanna Rioux
That staff at this store is absolutely amazing and friendly. This is my daughter's favourite store, not only do they have a great selection, but the staff is amazing and very helpful. My daughter shops there so much, that when I went shopping for her birthday, I asked one of the staff members if by chance they were able to telle.if myself or my daughter had previously purchased a tee shirt. They were able to look up my account and figure out that we already had it. Crisis adverted! I really can't say enough good stuff about the staff at this store.
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December 2022 by Joey White
Great management and team. Wonderful service and an awesome experience. Thanks :-)
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November 2022 by Bella Bella B.
Awesome customer service. Great shopping experience, staff was helpful and polite. Also their Co- op student was great.
