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September 2023 by Astrid Diakos
Very small branch with limited staff on hand. With the merger I would expect that they would eliminate this particular branch. Has ATMs which are on the same network as many credit unions, so you can make deposits or withdraw cash here from them.
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August 2023 by seven john
Probably the best service in GTA. Served efficiently. Most importantly, their financial suggestions is better than my wife who graduated from Rotman
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May 2023 by Ramjee S
I went today to HSBC and the customer service have improved. They treated me as primier customer, suggested helpful tips beyond thier Service.My humble thanks to them
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April 2023 by Raji Perera
Great bank, Rajiv is the best and always so helpful!
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January 2023 by Albert Veira
Terrible customer service, and very good at being unhelpful. Save your time and go somewhere else like TD or Scotia.
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December 2022 by N Argavan
The most awful costumer service ever. I called the head office and booked an appointment to open an account, got a day off from job and went there they were 3 employee chatting there with no costumer.. they said the guy you are looking for is no longer working here and sorry we can do nothing,, they saw how angry I was one of them said please give me your number to book another appointment so I gave my number knowingly they would never call me back...after 8 days no one called me back yet. I would never even think about having an account with HSBC how am I secure to have my money with them where they are so disorganized.
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December 2021 by Ade
The most inconvenient bank in Canada, open an account and then you will experience the nightmare of dealing with their customer service and goodluck if you want to unlock your account.Unbelievably worst service at all the branches.(Scarborough- Eglinton and Richmond Hill).
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December 2021 by A Team Originals
Fantastic customer service. RAJIV the front end supervisor is amazing. Takes his times and does a good job. Very knowledgeable and smart.
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December 2021 by Graham Mason
I was told to go to the 1847 queen street branch on Saturday by the contact centre so I booked an appointment, but when I went to the branch they were closed. The contact centre then said to go to the branch at 41 Lebovic Scarborough but they said they were too busy to help me apply for a credit card. This company is horrible to deal with.
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December 2020 by Dean Northam
Best service you can find at any bank in the GTA. The Manager is also super friendly, helpful and always available to assist when needed. Great location and always parking available.
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December 2020 by Danny Leung
excellent service
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December 2019 by R M
Good bank
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December 2018 by jorge gomez
If you want to wait and not get a simple deposit to a third party this is the place to go. And I'm not talking about a lot of money. I tried to deposit 26 dls to an English School on July 30th around noon, and the young asian guy had a hard time with the system, probably not a well trained, feel bad for him, so He ask for help to an south asian guy which seems to be his supervisor. The supervisor asked me Why I wanted to deposit to the English School, I said it was a payment (only 26 dls!!!, not money laundering) So He call the English School and since They didnt answer, He asked me to wait (be aware I was already waiting for 30 minutes in the line as just one teller was opened) I asked the supervisor what was the problem and he respond in a rude manner "I can't tell you, you have to wait" So obviously I did not wait and left the bank without depositing 26dls!!!! I will suggest anyone to better look for another branch. My wife was there once also to make a payment for a third party (same kind of amounts) and mentioned to me that spent like 45 minutes, seems that people there works in slow motion....
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December 2018 by Marwan Mashaly
Excellent customer service in that location. We met with Dushani Ratnajothi. She spent time to explain all banking procedures and answered all our questions. Thanks Dushani.
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December 2018 by Liu Hong
Maggie is really really really nice.
