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March 2024 by Dee R
Came to this location looking for a gift for a friend. Nadia helped us choose the right size. She was absolutely adorable and friendly. The store had so many deals and great collections.
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March 2024 by James L
I recently discovered Jack & Jones and I have grown to really like the brand. Quality & Style! Fits what I am looking for in my style.This morning I wandered in to the store at the Scarborough Town Centre. My first time in this location as I often get Jack & Jones products at The Bay. I was immediately greeted and shown some great special prices on items. I believe the associates name was Shivaun ( hope I’m spelling that right, if I’m not my apologies.) She was super helpful, helping me find sizes and styles. She immediately identified that I was wearing the brand when I walked in, so she is an associate, (more of a brand ambassador) that is definitely familiar with all your products. I left with some great items at fantastic sale prices. For my first experience in store, it was definitely a positive experience. Thank you!
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March 2024 by Karen Bucay
I visited the store to buy hoodies for my brother. Irah helped me a lot. She showed me a lot of items in the store. I ended up purchasing 2 hoodies, 2 puffer jackets, and some socks. I really had a great experience with this store. Good job guys
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February 2024 by Nicholas Duguid
Michael is the goat! Very knowledgeable and helpful
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February 2024 by Imesha Siriwardana
Went on valantines shopping last moment. The guys there didnt force sell anything. Loved the service. Products and prices are amazing. They were so practical and great. Highly recommend. Nathan and michel. Scarborough town center.
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February 2024 by Hirosh Ima
Michelle and Naethan at STC were great on Thier sales and marketing skills. They offered the best when they knew my budget and within a few minutes I bought what I wanted. Thankyou !
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February 2024 by A Reasonable Bargain
This review is pertaining to my visit at the Jack & Jones store at Scarborough Town Centre. I visited this store yesterday to exchange a coat that was a little too big for me. Michael took a look at the coat and asked me whether the coat was too small or too big. I clarified that it felt a little too big and he advised me that this specific coat is an overcoat (meant to be worn with sweaters/thicker clothing). I tried on the coat again and we both agreed that it was the right fit. Michael also mentioned that the store was having a very good sale on similar jackets that was ending soon. He was very helpful in answering all the questions I had. I ended up purchasing another coat and have a few more things in mind that I'm looking to purchase today. Michael could have easily been like any other customer service representative and simply processed the return and moved on to the next customer but he chose to be an 'advisor' and make a difference. Thank you again! If you are visiting this store for any reason - please ask for Michael. By far the best customer service I have ever received in my life. If he is not already running that store as a manager - he should be!
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February 2024 by Jishan Jiwani
I had an excellent experience at JACK & JONES today. Nadhiya provided outstanding customer service, helping me find the perfect cargo pants and hoodies. Her assistance and expertise was top-notch. Highly recommend!
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January 2024 by A C
We all know jeans are hard to shop for but Michael made my shopping experiences amazing super helpful, he know his jeans. Check him out next time you stop by.
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December 2023 by Seema H
This staff is amazing super helpful ??. Michael was amazingly helpful build my Fiancé a new holiday outfit.
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December 2023 by Varshanie Thakur
Michael was a pleasure with all of his help and effort to find sizes and recommendations. Amazing customer service and very friendly. My dad was very happy with his purchase.
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December 2023 by Dee J
Michael & Nathan provided exceptional customer service, always a pleasure shopping here.
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December 2023 by Tom Liess
Excellent service was provided to me here. Jaden helped me picking a suitable jacket for me. Michael provided me top tier service at the counter.
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November 2023 by Krenar Jakupi
I had a blast at J&J Shiva & Jen really know their products and how to make sure the client is satisfied! Loved the experience of shopping there
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November 2023 by Denis Seth
Had an Amazing experience. Michael is super nice & extremely knowledgeable, he knows what he is doing. Would highly recommend this J&J store.