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November 2023 by Jesegan Jeganantham
My experience at the LA Fitness location was overall positive, but it's important to note that this particular branch tends to be quite busy. If you enjoy a bustling gym atmosphere, you'll likely appreciate the energy here.The facilities at this LA Fitness are impressive, with a wide range of equipment to accommodate various workout routines. Despite the crowds, I found it relatively easy to access the machines and weights I needed. The gym offers a variety of classes, and I enjoyed trying out a few, but it's advisable to arrive early to secure your spot as the class schedule fills up quickly.One aspect that stood out was the dedicated and friendly staff who do their best to keep the gym clean and organized despite the constant flow of visitors. They are quick to assist with any inquiries or issues you may have.The busy environment can be motivating for some, but it might be a drawback if you prefer a quieter workout. If you plan to visit during peak hours, it's a good idea to adjust your schedule accordingly or be prepared for potential wait times. Overall, this LA Fitness location offers a wide range of amenities and equipment, but the crowd factor is something to consider when planning your visits.
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November 2023 by Seda Vardanyan
Jamal is very accommodating, I always have a great experience every time when we talk. He also gave me a really good deal when I signed up.Thank you Jamal! I will highly recommend working with you.
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October 2023 by Negina khairkha
I recently had the pleasure of working with Victoria as my trainer, and I must say, it was a fantastic experience. She is highly knowledgeable and tailored the workouts to my fitness goals. Their professionalism and friendly demeanour created a comfortable and welcoming atmosphere. I saw remarkable progress in my strength and overall fitness ?thanks to their guidance . I highly recommend Victoria to anyone looking to achieve their fitness goals with expert support.
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October 2023 by Anoushka Dias
The gym is horrible. They DO NOT clean this place at all. Every piece of equipment stinks and the carpet is filthy. I can assure you they spend no time in cleaning. Pretty pathetic for charging such huge fees. Extremely disappointed!
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October 2023 by Marcel Wang
WORST MANAGED LA IN THE GTA!I've been a member for over a year now and frequent manly locations and this location by far has the worst management.Over the past year there has not been a single occasion where everything was operational.Half the barbells have been broken for months. When informing the front desk it seems Management is aware but doesn't do anything about. (See photo of rows of benches with no bars)Majority of the lighter dumbbells have been brought into the girls only section and not returned.There is broken equipment that has been replaced but management hasn't gotten to throwing out on the gym floor.You can also count on the pool/hot tub being closed at least once a week and when opened is often very murky.
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October 2023 by Patricia Baptiste
I’m very happy with my overall experience and results with my personal trainer Victoria! Myself and husband learned a lot and have gained muscle and confidence to work towards our goal of living a healthier lifestyle. We are now comfortable with strength and mobility training. Victoria provided encouragement and challenged us throughout all our workouts. I highly recommend her as a trainer!
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October 2023 by Sissi Makris
I truly like the group classes and the customer service rep that signed me on was polite and helpful.However, their process to cancel membership is intentionally setup to be discouraging and almost impossible.Front desk staff is indifferent and lack knowledge to basic questions.The pool could be maintained better and the change/shower facilities need an update.
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October 2023 by Shivanie Latchman
It's a decent gym and this is my opinion. It has a lot of older women who dont know how to workout, which i blame the staff for. Members even use the machines as punching bags(no wonder the machine breaks) I've brought complaints up to the staff and haven't noticed any changes. First of all, staff there are not friendly except for a couple of the receptionists and staff don't seem to care about educating the members during orientation. Members who use the saunas pour scented oils onto the electric powered heat, which is hazardous, and I've pointed it out to a trainer. Showers don't seem to be properly cleaned because of the mediocre build-up. Paper towels are not often refilled. The womens room is always hot and smells like BO. Further, understanding that its a public space, parents bring their children for swimming lessons and use the change rooms while other women walk around naked or the child is fully naked. (Inappropriate opinion) Fights have broken out in the men's locker rooms which staff is always unaware of. A female had fainted twice and no ambulance was called by staff. The gym mats are all torn and there are no new replacements. The guest trainers yell at you to get out the studio even though the class hasn't started. A lot of things can be enhanced to make it a better place. This is a busy location and there seems to be no order. Staff just sit at reception or at thier desk on their phones, especially in the later evening. All members are paying for the facility without proper etiquette. I also referred 2 members who signed up, and I didn't even receive a thank you or some type of member loyalty reward. I hope the gym improves. I bring this up as I've seen little to no changes.
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October 2023 by Mikaela Kauffeldt
I started going to this gym at the end of May and was really disappointed at how they handled a situation when my wallet was stolen from my LOCKED locker. The night it happened the manager on duty told me that the operations manager would be able to check the cameras outside the locker room and help me find out who stole it. I called the gym several times on the days following the incident, and I was told that the operations manager would call me back, they would then hang up right away without even letting me leave my phone number. The operations manager NEVER called me back.This gym lost two customers because of how disrespectful and unprofessional the staff, especially the operations manager, acted. I tried to give them the benefit of the doubt, but I am very unhappy with this location and will not be returning to LA fitness.
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October 2023 by Maijura Rajasingam
Sharing my experience after being trained by some of LA’s personal trainers;I worked with Shay, Fareed and Victoria. All were excellent trainers and demonstrated their expert coaching in unique ways.My most recent personal training was with Victoria. She was outstanding as she worked with me closely to ensure I get the best out of my training sessions and outside of training. She put together a personalized workout plan and provided guidance on meal prep/diets. Victoria is super accommodating with your schedule and that made it easier for me to become consistent at the gym. Lastly she helped me become super comfortable at the gym with the machines and equipment, which gave me the confidence I needed to reach my fitness goals!
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October 2023 by Alyna
Nice gym and helpful staff. I feel like they could add more variety to the types of machines they have. For example, a hip thrust machine would be nice I don’t have to set up a bench/barbell.
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October 2023 by Seraphina L.
It is a good gym but the hours are very limited. The water systems are outdated and need to be replaced, and the second floor should have better ventilation. Other than that it's good
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September 2023 by Hamid Omerzad Greater Toronto Real Estate
With all due respect to the personal trainers, Do not fall in the trap of Personal Training, they just want to lock you up in a contract and then you are on your own. I signed up for the personal training and we had no follow up after a few session for more than 4 months. Disappointed and frustrated.The Reason I signed up for personal training was to pay you to hold me accountable. The silly excuse they give you is they have over 5000 members and they can not manage everyone :)
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September 2023 by Spiro S
How hard is it for the cleaners to use an old toothbrush to clean around the water fountain spout.Black mould on the shower ceilings.Several staff sitting in the sales area instead of someone putting away the weights.People hogging the benches and squat racks. Taking up residence at the equipment.One guy working out with no shirt on or string tank top, with construction boots sweating all over the equipment. ( I thought steroids was banned)
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September 2023 by Mobin Rustaqi
Nice Gym but very bad customers. One person hold an item for 30 minutes and playing with their phones and don’t let anyone to use items and staff also lazy and don’t take care about this issue. Hope the main office read my review. Thanks
