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February 2024 by Farshid L
Great place
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February 2024 by Farzin Ghayour
The only place in Toronto to buy a mattress! I came back after 5 years to buy a King version of my queen mattress because I love it so much. The owner is super knowledgable and listens to your needs to find you the perfect mattress!
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February 2024 by Temitope Soetan
Been patronizing Mattress Mall for years and always refer friends and family. Their customer service is top notch. Mattress recommendations are tailored to your specific needs back ache, sleep type etc. The best team!
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February 2024 by Ada Wan-Yau Chung
I bought my mattress here in mid to late November. It was a 10-inch Serta with a topper. The store was recommended by my brother who bought two mattresses from the Richmond Hill location. It's really nice to know that it's a family business. Mike @ the Kennedy location was just SUPER helpful! I told him my needs, and he recommended me different kinds and hardness of mattresses. He even let me try a brand new one! When it came down to two that I was debating, he let me take as much time as I needed to try and feel and decide. It was very important to really take the time to try it. At the end, I decided on the less expensive one. It's not the price that I picked that one because it wasn't a big difference; it was simply the way I liked that mattress more. It was approaching to Black Friday, and even when the sales were not officially out, Mike simply gave me the discount after I decided on buying the mattress. He never pushed me or lured me into it. It was an excellent experience. I would definitely recommend Mattress Mall to my friends. Thanks, Mike!P.S. The delivery team was very helpful and efficient. And even they're part of the family; it's very cool!
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January 2024 by Julia Santarossa
Matt was absolutely incredible! We purchased a King mattress and bed frame and Matt helped us to design a custom platform bed. At first I was a bit nervous not having seen the finished product before ordering but it absolutely exceed my expectations! The frame is incredibly well built and looks so luxurious. It was even better than what I could have hoped for.It was such a great experience from start to finish. Matt worked with us to get us the best possible deal and we could not be happier with the service. Excellent pricing, fast delivery and an incredible selection with superb customer service!
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December 2023 by Shamila Hamid
Thanks so much for the fast and stress free transaction.
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December 2023 by Kumail Doctor
Amazing experience. My partner and I tried getting a mattress online that gave us a lot of trouble cause it was just never delivered. 5 nights in a row we had to sleep on the floor because UPS couldn't make a simple delivery. After the last time they messed up making our delivery we decided to cancel the order and come here.We told Matt about the issues we faced and he gave us an amazing deal and even offered to deliver the mattress to our home for free. We had our new mattress in less than 2 hours.And that's just the customer service. The mattress we got is absolutely perfect. I have some back issues and after sleeping on this mattress for 4 nights they're almost gone. The Amazon or other online stuff might be cheaper. But this mattress is absolutely worth the slight extra cost. And Mattress Mall is worth the trip.
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November 2023 by Kira Thatcher
Kind, knowledgeable, and fantastic customer service. Loved it all and so happy! Thanks for everything.
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November 2023 by Joy Hodgson
Thank you Matt and delivery fellows. Everything was just as ordered and delivered on time. Everyone was very pleasant and helpful.
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November 2023 by N
Matt was awesome and I love my new bed! Even though there was a little mistake with the first frame, they quickly replaced it with a proper piece. Highly recommend!
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October 2023 by George Alexiou
Great experience! Matt helped me choose a mattress for my Murphy bed. He was friendly and helpful. He knows mattresses. No pressure! Delivery next day, very smooth. I am a happy customer and recommend Mattress Mall, good prices and good service.
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August 2023 by Sepehr Gh
I'm thrilled with my recent purchase of a mattress from Matt! This handcrafted mattress has proven to be extremely comfortable, providing me with nights of uninterrupted and restful sleep. Its exceptional durability has impressed me, ensuring that my investment will last for years to come. The fact that it's handmade adds a special touch of craftsmanship that's hard to find elsewhere. Overall, I'm delighted with the comfort, durability, and attention to detail that this mattress offers.
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August 2023 by Ashly Koshy
Had the best experience with Matt at Mattress Mall. He took the time and energy to understand our need and gave us the best options and best prices. The delivery was also smooth-sailing. Totally recommend this place for its top-notch customer service and best prices! Love it!
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August 2023 by CopingErrorTerror
Best experience bought from them before but today Matt was exceptional gave us a great deal on a mattress as they didn't have the one we wanted helped carry it out and put in the car. Highly recommend.. I will gladly return in the future when we need to replace the mattress mind you the mattress are of made with high quality and very long lasting.
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August 2023 by Susan Tilk
Purchased our new king mattress from Matt - he was greatly helpful (friendly, funny) and gave us a great price. Delivery was completely easy and was very flexible with dates and times. Will absolutely get any more mattresses needed by our family from him in the future.