-
February 2024 by Faeema Aktar
Very Very bad service. They lie and deceive people. Never recommend them. To sell they make all the promises then ask to forget everything!Owner should do the organisational behavioral course before communicate with customer!!
-
October 2023 by Sylvie Lau
I recently made several purchases from your store, but I must express my deep disappointment. Specifically, I bought a sofa approximately 2-3 months ago and have already encountered several issues.Firstly, upon delivery, I noticed that the leg protector screw was missing. I promptly documented this and contacted your store. I was assured a replacement would be sent, but after numerous follow-ups, I received an Amazon product that did not meet my requirements. Instead of the needed screw, I received a sofa leg sticker protector!Also, the quality of the sofa has not held up over this short period of time. It has lost its firmness, and the fabric is already displaying signs of wear and tear. This falls far below the expected standard for a product of this nature.Considering the price I paid for the sofa, I expected a higher level of quality and service. Unfortunately, this has not been the case. I feel compelled to share my experience to caution potential customers against making similar purchases. The level of customer service and product quality do not align with what one would expect from a reputable store.I regret making a purchase from this store. I should have chosen a more reputable establishment known for both quality products and superior customer service, which unfortunately I did not find here.
-
August 2023 by Abdul Majid Shaikh
I went to this place to get some furniture from my house and I loved it. The options they had were incredible and I had a wonderful experience. Their customer service was also amazing and everybody in the store was really welcoming and kind. Overall I really enjoyed shopping there and would definitely recommend.
-
August 2023 by Abhishek Agrawal
Excellent service and very good price. Neetaji was very helpful in selecting right product for me and ensure to deliver it on time. Highly satisfied and will recommend to everyone.
-
August 2023 by Vihar Sakariya
Had great experience. Excellent staff members and got custom made sectional at amazing price.Would recommend for sure.
-
June 2023 by harkeerat Singh
Got the Canadian Made Sectional Delivered and quality is nice . Right from placing the order to delivery of product Kamal Helped me .Will recommend
-
May 2023 by A A
Worst customer service I have seen in a furniture store. That whole line has furniture stores and I went to a few and was greeted really nicely and got a positive response. This place I walked into had 2 people not going to say what gender but one of them was just chilling on the sofa while other just kept talking on the phone . Long story short I would not recommend this place.
-
March 2023 by M P
Reasonable prices and good selection. But poor quality in my experience.I bought an L-shape sofa with firm cushions which i was assured would last 15+ years and I was told it's their best quality sofa. Paid around $1600. Within 1.5 years the fabric is piling and feels terribly rough, stitching is coming apart, the wood frame of the sofa is creaking and squeaking all over, and the cushions are losing their firmness. We're a small family and we're lightweight, this shouldn't be happening already.Really disappointed overall.
-
January 2023 by Qasim Aaron
Not trustworthy. They will push a sale and then not take any responsibility for any issues once payment is taken. Really bad experience, where i witnessed arguing with the customer and making them leave empty handed after still taking their money. Not ethical and surprised with how they can still be in business. Just read other reviews and will see the common theme of terrible customer service. Real shame. Save yourself the time energy and time and shop somewhere else.
-
January 2023 by Vikramaditya Singh
Its a family owner business and the Store Manager/Owner Kamal is an extremely honest and genuine person; and gives your very honest genuine advice.We got Ashley Recliner Sofa set for our Living room for almost half the price we saw on Ashley's website. We were given the delivery date after 4 weeks but they delivered it early! My wife is extremely pleased with the sale.
-
December 2022 by Ashlee Zommers
My friend had a really terrible experience. No longer interested in looking into this company to help me out.As per the owners request, here’s some more information:$500 of my friends hard-earned money is now lost because this company can’t hold up their end of the bargain. Truly disappointing and not “fake news”.
-
November 2022 by Jeevaraj Sathasivam
We are really happy with Midhasfurniture. Good quality furniture at a reasonable price! Very attractive showroom with lots of options in contemporary, attractive furniture that is well made. We are so pleased with our purchases! Deliveries went smoothly as well including the set up service. Our sales-rep was Kamal Singh who is very easy to deal with and very responsive. We highly recommend this location for any furniture needs
-
November 2022 by Krupal Solanki
As first time home buyers, me and my wife entered this store with hundreds of questions of what to look in specific when buying furniture. We were pleasantly surprised by Neeta and her positive demeanor. Not only she patiently listened to what we had to say and ask, but also gave us all the details that no other store has ever provided. She educated us about the materials and styles of different types of sofas and sectionals. Additionally, she was kind enough to look at the pictures of our newly bought home and also gave some furniture placement tips (which we would have never known otherwise).All in all, the best customer experience so far. She never pushed to sell and held up her honest repertoire, which for me is the attribute of highest regard.Will definitely go here again and will make sure to promote this business with all my friends and family.
-
October 2022 by Lanna Persaud
seriously the best customer service! came in looking at a bed previously seen at tons of other stores, the staff here were able to provide 10/10 service working with the budget in mind. definitely coming back to furnish the rest of our home!!
-
September 2022 by SN
Lmao this place is interesting to say the very least. Upon entering the store, one guy sitting at the desk, possibly the owner completely ignored me even after I greeted him, didn’t even respond nor acknowledge us. Then there was a sales women on the floor, asked her if they had a specific night table, immediately she told us it was too expensive and provided no help or anything. Like what?That was very random and rude, not sure if she was assuming I was too poor to afford it? After asking if they had any she just told us to look around and see. Terrible place, very unwelcoming, will never shop here nor refer anyone to come here.
