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October 2023 by Khalil Rahman
I had a fantastic experience at Once Upon A Child @ Scarborough branch today. I purchased baby clothes and accessories, and I was pleasantly surprised by the excellent quality and reasonable prices. The staff was incredibly kind, helpful, and supportive throughout my visit. I highly recommend this store to anyone in search of baby items. A must-visit for great deals and wonderful service!
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October 2023 by Blue Jays Fanatic
Great experience and a good place to shop for your child’s clothes. Excellent customer service at this location. My wife was extremely happy with the help of employees Magda and Isabelle. Thank you again and we will be back!
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October 2023 by A Team Originals
Not very organized. Lot of clothes and other items at the squeezed up store.
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September 2023 by Jen Marques
Very clean and organized, makes it super easy to shop and find what I need! Employees are great as well!
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September 2023 by P B
Love shopping here, friendly staff and I always find such amazing stuff for my son. ❤
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July 2023 by Ms. JL G
been going here for over 4 years now. great staff and items are good selection.
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April 2023 by A L
A great place to shop! Staff is friendly, helpful, and know their items well. Prices are marked well and they buy back at a fair price. This location is closer to my parents house so I often visit it rather then the Ajax location, where I constantly feel ripped off and ignored.
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April 2023 by GD Tumampos
Love this store and the overall atmosphere for the customer experience! I felt the need to speak up because of some of the uneducated and ignorant reviews, especially from Shahkram Leila. For someone who believes in healthy constructive feedback, this was totally not it. Being unsatisfied about specific things doesn’t equate to harassing staff and making customers who enjoy shopping at OUAC uncomfortable. I question her ability to reason after comparing pricing from multi millionaire companies, to a small business. It’s fairly simple, if you cannot afford something you want, simply don’t buy it. OUAC Scarborough does their best to accommodate reasonable requests like price match, and educate customers who don’t know how this business works. I think it’s very concerning knowing this person is raising a child with such a nasty attitude and a lack of human decency.I’ve been into this store a couple times and the staff that work here are very nice and do their best to satisfy the needs of every customer. I’ve also looked at prices and compared to most companies, OUAC offers loads of discounts and low priced items that are good quality.Please keep doing your thing, and love the sticker in front of your store that promotes a gender friendly society as for many LGBTQ2S+ families, this is important that they are represented.
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April 2023 by Kritika
We used to visit it for mostly toys. Once we sold some stuff too. Customer service is good if u r not satisfied with anything. I got called back for some confusion I had and explained well. So it's a good location ans that's why I come there from even Ajax.* update-I was called by the owner and he explained the thing the very next day. But have a query. Not sure how to check with owner as staff had no answer neither did they take it back. I am talking about the snake and ladder game which has manufacturing defect but staff said this is what it is. So I just have to keep it in my home just becoz staff might not have checked properly when buying from other seller and I became the final fool.
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April 2023 by Leila S
PLEASE DO NOT SHOP HERE!PRICES ARE CHEAPER IN STORE!!!SAVE YOUR MONEY !!!BIBY Strollers are $10 more expensive. $69.99- cheaper at Walmart $59.97NUBY products are more expensive !! 13.99+- cheaper at giant tiger.. 9.99+And that’s just 2 out of the multiple products I checked and price compared.I’m a MOM who doesn’t appreciate being ripped off.Additionally, The store owner is beyond ignorant and doesn’t seem to have much business or buying experience when it comes to retail. EVIDENTLY buying stuff at higher prices (He told me HIMSELF he buys new products from a third party $2 more expensive than what’s sold in stores!!!!! - MIND BOGGLING)This store will be closed in no time… oh nvm they’re masters at highway robbery, PLEASE STOP SUPPORTING THIS STORE!Item are cheaper at the big businesses!!!! CHECK YOUR PRICES. DO NOT BUY THEAE EXPENSIVE ITEMS.Once upon a child in AJAX is WAY better. 100% of the stores inventory is from what’s brought in / given to the store !!!
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March 2023 by P
Don't bring your items here expecting to get a nice price....it's not about money. But we spent over 2 hours just to get $6.50. We were put aside and had to drive back a long way. When I called. They said we can't give you a price over the phone. It's not possible. We felt our time was wasted. Your beautiful smiling workers told us 20 minutes and that 20 minutes turned into over 2 hours. And your complaining about rent and utilities and workers? That gives you a right to rip people off? Even value village doesn't price their items this high and they take for free. This is a children's store why is there a rainbow ltgbt triangle stickered on the front door window? This is not supposed to be promoted in a children's store. If we knew this experience prior, we would of donated our items and saved the hassle. If I could give a negative integer I would. Very slow customer service and not transparent enough. Don't waste your time here.
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February 2023 by Stylish. Thrifther
Prices were good for most items and other items I found over priced. Very well organized. However the vibe was unwelcoming, just overall negative. I left rush to get out of there. Personally I won't be going back.
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February 2023 by Jaleesa McCoy
Best staff. Very Friendly. Nira was super fast and super helpful when I went in. Best experience in a Once Upon a Child. Will probably never be going to another one!
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January 2023 by Kryssie B
This location is a blessing ?? during the pandemic I had financial issues and I was able to sell my daughter's clothes for profit and put food on the table. The staff and owners are lovely ? and extremely professional. OUAC - Scarborough will always hold a special place in my heart ❤️
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December 2022 by Prasanth Viswanath
The best place to go if you are shopping for baby clothes. Very well organized. And they have a good points rewards system
