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February 2024 by christy so
Worst car wash I had ever… no bubble washed and only washed for two minutes… and totally wet when we exit…
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February 2024 by Faizaan Ahmed
I had a pretty unpleasant experience dealing with this clerk Prudhvi. I got a seasonal car wash pass on my mobile app. The app did not load for the whole time that I waited there and had to reverse as it clearly said "something is wrong on our side". I went in to tell the same to the cashier, and he insisted I uninstall the app and download it again like I'm supposed to troubleshoot. After doing that still, the app won't work which is what I showed him. He then proceeds to ask me to show him the car wash go pass and he would need a signature from me. I had the same issue at another location and they simply gave me another ticket, I don't know why this guy had an issue.
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February 2024 by Harinder Sandhu (Real Estate Agent)
Was a Leaking nozzle at pump no. 1, I asked him to put a note there. Lost money on gas
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January 2024 by Kris
Saicharan is a fantastic individual who not only helped me with the carwash but also demonstrated a genuine understanding of how to treat people with respect. It was a pleasure talking to him. When I couldn't get the receipt at the pump, he went out of his way to provide it personally. Saicharan's customer service is top-notch, and I felt truly respected during my visit.
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January 2024 by H RM
Purchased a Wash & Go card with 5 washes for $55. I figured it would be good to remove the salt from my car. All was good except that when I checked my car after the wash the radio attenna was damaged. I had to take it apart and use YouTube to fix it. If you have long antenna anywhere on your car, do not use these car washes. I should have just used self-service car wash for $3.00.Now I have 4 washes left and one extra for registering card online that I can not use. I am out $62.15 and will call customer service to see if they can replace wash & Go card with a gas card.Wish me luck
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January 2024 by Arjun satheesh
one of the worst car washes in toronto. the amount of soap was close to zero the water couldn't even wash the negligible amount of soap used.Do not wash your car here.
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January 2024 by Karthick Ariyaratnam
Never recommend this place for the carwash. I went few times for the expensive “Super Wash” option but it didn’t remove the soap from tires and body everytime. It didn’t even dry the car properly. It needs an upgrade!
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October 2023 by Sebastien Munsch
the car wash is absolute garbage…
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October 2023 by Jay C
The gas attendant name is **Prudhvi** Around 7:30 am I went to this location to get gas. I don’t like to come to this location because the attendants who work here are rude and difficult. I will explain why. Haha I usually go to the petro on Kennedy and progress, I recommend that one which is nearby to it. I asked the attendant if he could unlock the gas pump in front of the entrance, he said it could not be done and all the pumps are prepaid. That’s a lie because i have had it done before at this location by another attendant not long ago. He then had me wait by ignoring me. Worst service I had at Petro. There are other gas stations like Esso that I might start going to instead, just to avoid this problem in the future because I don’t like prepaying. I believe I should have the choice don’t you?
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September 2023 by Ambra Del Frate
Received excellent service at this location - my fiance accidentally dropped his credit card into the car wash track, and an employee was kind enough to recover it for us within a few minutes.
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August 2023 by saaju bhargav
I went for a car wash at 10:55pm and the curtains weren’t opening(maybe because of the app). After pressing the red assistance button for about 10 times, the guy who was working (rudely) said ‘we close at 11pm, go somewhere else’ and hung up on me. Since the curtains were closed, kept pressing the assistance button to ask him to open the curtain & let me go but the guy just ignored. I had to get down and request the guy behind me to back up so I could reverse & leave.I have read a similar story in the reviews column & I think the Owner of this store should take some responsibility & teach their employees how to behave.
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July 2023 by Sanket Batra
Petro-Canada app is out for like 2 days. I have a season membership. They guy at customer service could have given me a car wash but instead asked for card number i don’t have physical card.Worst customer service ever
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July 2023 by Anish denny
Terrible service. I spent 15 minutes and kept requesting for getting access to the car wash, which is already purchased and didn’t give vacuum service which is already purchased.. and what happened while the wash is attaching
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July 2023 by Nayeem Athambawa
Why do Petro Canada employ rude people like "Seyed" @ 2320 Lawrence Ave E, Scarborough, ON location? I purchased a Petro 90 days car wash, and whenever I go to wash in this location in the afternoons, this car wash always being closed. I went inside today, July 05, 2023, @ around 09.00 p.m, to know why this location has been closed, but the employee "Seyed" was behaving like a thug and didn't answer me; instead, he said I had already answered the other guy the same thing and just left his seat ignoring my repeated question. Then I brought my phone from the car to record his rude answer/behaviour to submit to the Petro Canada office, I repeated the question hoping he would answer this time, but he called the police @ 911 to threaten me and tried to complain as I videoed him; yet he forgot his location continue to monitor everyone coming inside including his rude behaviour. He also said I didn't purchase the card from him, so he didn't want to answer me or answer what I purchased from Petro Canada. I going to forward the recorded video to Petro Canada for necessary action.
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June 2023 by Ahmad Naveed Noori
Worst customer service sell expired items when you return they won’t take it back will ask you to talk to manger while neither he will give his number or call him.Gas pump are not accurate used regular 87 but they charged for 89 will tell you system error.
