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February 2024 by Dipesh Thalang
This bank’s some of staff attitude racism some proves I have.
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February 2024 by Abdullah Zameer
Worst RBC branch ever, Not recommended at all
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February 2024 by Glenn Tutt
Witnessed an employee parking on an angle taking up the first two spots closest to the doors that are designated for customers. Inquired about it and was told that they weren't sure. Weird. Happy walking.
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February 2024 by Bektas Toprak
I have been having problems with RBC's iPad promotion for 8-9 months. As a last resort, I contacted the branch manager. As a result of his intervention, my problem was resolved immediately. Thank you very much
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February 2024 by José
Nothing but the worst bank customer service probably in the entire Canada. Avoid this branch if you love yourself!
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January 2024 by Gord Spracklin
Worst location by far was waiting in line up of 9 people for 15 min while the teller chatted to a guy about how many people she had living with her and her mortgage payments for at least 10 min while we all waited brought it up to the manager and got a blank look and was told just to wait worst bank experience ever
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January 2024 by WALAT sido
when you have customers you don’t treat them well
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December 2023 by apol soriano
I highly recommend this branch for me my experience with Terry is super helpful even that he cant do much he made me understand the situation but in the end the promise he made was true and fix my issues.Also with the manager shes helpful they are trying their best and help you as fast as they can. -ann
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December 2023 by Khai Tran
I visited the bank and had a small deposit done. Everything with the deposit went well until I realized after leaving the bank as staff I’ve been charged for the additional charges for the past 3 months. I told her it was an honest mistake that I didn’t know it was changed to a day 2 day banking account and her reply was it was my fault and so she won’t reverse anything. The story Simona the ASSISTANT BRANCH MANAGER had said was even for the poor people they don’t get reversals. Never did I care whk had however much money. I came in from an honest mistake and asking for a $40 fee reversal because I didn’t know the add they would change it to after I leave rbc as staff. This is absolutely bad customer service and it had to be known. Simona the assistant branch manager. Horrendous behaviour. Arguing at the counter
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December 2023 by Saman Shb
Avoid this rbc branch. On a busy Wednesday morning, they only had 3 tellers working instead of 8, while there was a line of over 12 people. Not sure why the branch and teller managers are still employed here! Saving more money for rbc!!!
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November 2023 by Leon Chamoil
Service is acceptable.Wait times are absolutely horrid. This has been my home branch for over 10 years. I can say with absolute certainty that this branch has some of the worst wait times of any bank in the area. Be prepared to wait minimum 25 minutes just to speak with a teller for a simple deposit/withdrawal. I wish I could say this happens rarely. Unfortunately, it is extremely common for this location. If you value your time or don’t like wait times, this is not the branch for you.
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November 2023 by miheret Fikre
I am very satisfied with the service and I appreciate the help and support that she gave us her name is leyila Iwe want to say thank you for your warm greetings and good professional service
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October 2023 by Sangram Janugade
The only reason I am giving these stars because of the service provided by Advisor " Sithin Elias".He is very helpful & proactive to provide the services. If anybody wants to book an appointment then he is the right person.
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October 2023 by Queen Didy
I truly don’t understand, how can I be without a bank card for two years? I have requested it multiple times and you guys never send it, on Aug 21st I applied for one again and we are on September 14 and still I haven’t received any? This is disappointing, might as well look for another institution
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August 2023 by Bruce Gliddon
This is a very nice RBC Bank. It has to be one of their main offices, as it is a large building. And I think because of that, they are very busy. So yes, the lineup was slow, but the service was delightful. And there's tons of parking around this location.