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December 2023 by Hajra Bibi
I bought so many clothes from reitmans and I was very happy with that, I bought I jacket online its a purple colour check designed jacket, it was too big for me I went to the store and did exchange same jacket a smaller size even that was also big for me, 2 days later I went to store to return it, The manager lady came and ask that if I wore the jacket I said yes only one time to try but it's too bagy, she said so I can't refund she was very very rude to me she did not even listen to me properly. Anyways I am keeping that jacket and going to put in donation, I am not going to shop from reitmans, and I will ask to higher authorities that plz give this manager lady some proper training that how to deal with customers. And I request to people that only go to this store if you are ? sure about your purchase.I am very disappointed ? I just want to add that there are two blond hair ladies I found I am not too sure that who is manager, but the tall blond hair lady with glasses is very polite and nice and the older lady with blond hair is very very rude, last time my daughter was with Mr and she was touching the jewllery that lady was very rude to my daughter. Plz plz ? give her some good training. We are customers not baggers ?
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June 2023 by Shanna Rioux
Great customer service. Went in for a basic white dress shirt and black pants that I found out my daughter needed last minute. Had two different sales associates help me out. Both very friendly and offered a lot of choices. Not 100% sure of what size I actually needed they bother offered great advice.
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April 2023 by S.S.D.R
Overall it’s a good shop for clothing. ??
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April 2023 by Tiffany C
Some staff members are friendly while others are not. While my little puppy was in an enclosed stroller ( I bring him to the mall often and it is fine), when one staff member commented on how cute he is, another coworker ( tall lady who might be the manager) started chatting with the coworker about dogs in stroller. I couldn’t exactly hear what she said but seemed like the tall lady was commenting about my dog…. Didn’t seem too friendly ( at least don’t speak behind a customer’s back), just rude in general. Yes, like many comments stated earlier… some need to review customer service standards.
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April 2023 by Surja Sen Das Raj
Overall it’s a good shop for clothing. ??
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January 2023 by Almas A
Helpful CSA at front , quick at service and also applied discounts for online purchases which i wasn't knowing.
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December 2022 by Kristina P
Awful service, rude customer service, so disappointed ((( I drove all the way to buy a dress I liked on website, but they closed the fitting rooms two hour before store closing. I asked them to let me try a dress because I was leaving for vacation next day and can't return or exchange it, but the girl was rude, just keep saying that she already sanitized it((((. I could sanitize it after me if it so difficult for her. They don't care about there customers. It's not a cheap store, the dress was $70. So upset, I never go back to STC location
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August 2022 by Jenna Willow
There’s like no sense of customer service here. The staff constantly make mistakes and don’t know how to properly handle situations. To top it off when I went back to rectify, they closed down?
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August 2022 by Aisha Rana
Cashiers and managers are not at all helpful they don't know anything about customer service. I went in close to closing and purchased a dress. Got home to realize that had a wrong size tag on it took it back in store to get it in my size. Sakshi ordered it online for me when I got it a week later it was in the wrong color. I guess they just hire anyone including people who can't read or differentiate between colors and sizes.
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August 2022 by Krystle A
I love reitmans clothes but I had a return to make from an online order. It claims there is one located in Scarborough Town Centre and is open. Went all the way there only to find that is totally gone. I wasted a lot of time going there for nothing and then had to trek all the way over to the Eglinton location. You guys need to ensure your location and hours are up to date.
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May 2022 by Odium
Love and love for the Reitmans!! Prices are quite expensive now! I wish they had more grey color pants which we used to have before. But overall a good quality product!
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April 2022 by Rihab Abbas
My favorite clothing Canadian brand I love their long sleeve shirts collection,and their dressy pants they're the best for work. This location is my favorite because the staff are very friendly and helpful.
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February 2022 by Anindita Satpathi
The cuts, stitching and colours are phenomenal. Perfect for office or casual wear though I'd like to see more full sleeved shirts in their collection. Online shopping has always been a seamless experience and directions for returns are very clear. It's my favourite Canadian clothing brand so far. Made an exchange in store and thought the prices online seemed a little lower.