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March 2024 by Christen N. James
Super helpful and knowledgable staff. One of my dogs has serious allergy issues, and they were able to recommend food based on her breed and dietary needs. The food has been a hit with my girl!
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February 2024 by Zenith Taskin
Love their selection and prices
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February 2024 by Dawn Trewin
Staff were friendly, helpful and knowledgeable.
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February 2024 by Diana Bar
Not a lot of selection for birds :(
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February 2024 by Mary Kris Khoury
Came here to purchase Diapers for My senior dog and got great help from an Asian dudeThen went to the check out counterThe dude who checked my item out was an awesome and friendly tall white guyWill be back here and ditching pet smart cause the customer service here in a lot better
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February 2024 by Nana Wooddy
Best pet store ever, best customer service, staff very friendly and helpful.
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February 2024 by Bernel Sampson
Went to exchange a product today. The associates were super friwndly and answered all questions with a smile. Turned out I made a mistake but they were still happu to help me and make it right. Thank you so much
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February 2024 by Cess Yu
I love the variety of rabbit and small pet supplies they have. Not a lot of pet stores have a wide selection of rabbit stuff like they do!
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February 2024 by Mohammad Nofil
Great experience, helpful staff. Decent prices.
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January 2024 by Vivian Lockton
Staff was curtious and attentive.
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January 2024 by Paula Mattiassi
Very friendly staff. Gave us free samples to try. Very knowledgeable staff.
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January 2024 by Beth
Went to return an item within a few days. Despite doing the transaction with a male employee, a woman next to us consistently and rudely interrupted our conversation to bark questions as to when I bought it and if SHE felt it was worthy of return. There was no clear identification of the store policy, and she acted as if I was not there, did not acknowledge me at all, and ended up saying in the most disrespectful, rude and haughty tone, “If it’s under a week FINE, but if it’s more than that I’m not doing it!” Nobody asked her in the first place. The person serving me was doing just fine. She butted into our transaction loudly pounding him with questions my answers of which she ignored.She was identified to me as the manager by the employee who was serving me. Complete opposite of the professionalism and kind customer service of the person who was serving me. Complete lack of regard for customers and she really appeared to hate being there.Won’t be returning.
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January 2024 by Kanwal Ali
Very nice for all of your furry friend needs, friendly and helpful staff
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December 2023 by Y FB
Great selection of products and very friendly service.
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December 2023 by Ruby Bala
Great store. Products are not overpriced, and staff is knowledgeable and helpful.
