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February 2024 by STN Dx
Poor customer service and not much selections. Time to change the staffs i guess. Very rude and they dont want to listen to you.
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February 2024 by parthiban samykutti (ParksExplorer)
One of the very big Indian Tamil textile shop in Ontario which is located in Scarborough . It has all collections of Indian and Tamil varieties of dresses for all occasions .
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January 2024 by Jenat Jeyakumar
Reasonable prices and good selection but the customer service people need more training on how to communicate with customers and treat them better
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January 2024 by Iamtiaz Mohammad
Love this place
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December 2023 by Nicole Arlington
Just because this store has 6 figures in inventory, doesn't mean they can skimp out on customer service. If you can invest $500k+ in inventory, you can definitely allocate some of that in better customer service. We went over to another store down the road, and gave them our business.
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December 2023 by Mai Sri
They had affordable nice pieces. Staff is friendly and patient.
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December 2023 by RVR TUTORIAL PLUS
I always shop for Asian clothing and better prices.
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November 2023 by M S
I can always find the right eastern outfit here.
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November 2023 by rama kinnera
This is a store with excellent collection during Diwali time. Staff are very patient and were quick at understanding our needs and showing exactly what we want.The tailor was very helpful. We could get outfits for our family of 4 and accessories like bangles too.Prices were reasonable.
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November 2023 by Roman Hunt
I continue to be impressed by RSM Silks. Not only was the quality of the veshtis that I have ordered from them impressive and of the highest order, their customer service cannot be matched! They are hands down the best provider of traditional Indian clothing that I have found.serving North America.
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October 2023 by Adeline Steffi
Got this for 40$ . Large collection and good customer service.
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October 2023 by Harilal Sony
I don't want to give even one star. They have lots of collection, but not ready to show us, not allow us to try, what the point is that, if we try we need to buy. If we know this is perfect why we are trying. All sales ladies are just useless. They care about their own people only and one old lady from men's section talked bad about us, they think we don't understand, useless old lady. I saw lots of complaints against their customer service, but look still the management has not taken any action.This is a big SCRAP in the country like Canada, the sales ladies are illiterates and no manners too. We really need a good Textiles (Indian) in Scarborough with affordable price and good customer service.
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August 2023 by S R
Horrible customer service as expected. Owners son has a horrible attitude. Not only did no one tend to us for quite a while; the owners son (standing on cash) was giving us so much attitude. He initially quoted us a specific price for the sarees and he ended up raising it when we needed an an extra saree. Insanely rude and he kept pretending he couldn't hear us. RSM is notorious for horrible service and this guy clearly is depicts why.
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August 2023 by RL
I had a fantastic and wholesome experience purchasing an Anarkali dress at RSM. It was my first time ever buying an a Anarkali dress to attend a friend’s wedding event. I went to pick up my order the morning of August 11. The staff went out of their way to make me feel welcome and included. When I picked up my order, they surprised me with some accessories that perfectly complemented my outfit. This kind gesture truly touched me. It made me feel like they went the extra mile to ensure I had everything I needed for the occasion. It was a thoughtful gesture that made my day. Thank you for your kindness and exceptional service! I highly recommend RSM!
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August 2023 by KS “KSV” S
Absolutely atrocious customer service, so rude and so messy. The workers there are so cranky, not helpful and very rude. Had an incident where they made me feel very embarrassed for my weight. When I told the manager, she didn't even care. Would not go back here again.
