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September 2024 by Arul Vallipuram
Newly renovated almost,
And I like the way they are changing
Most important is the customer service that I have, I always go to the professional girl Carrie is the small business advisor, or to the front team the young lady Willie is the best to sort out all the requests from the clients
Very fast service super
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July 2024 by Sampath Wijekoon
Customer service not good
Stuff is don’t care about customers
Long wait
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April 2024 by Sheik-Nur Hagi
Horrible service clerk. Spent 20mns explaining myself only to he told go take my biz elsewhere. She sounded nice but was USELESS
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February 2024 by Jesse James
Very good atm machines, work well
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February 2024 by Mark Zhang
The service is very good and they speak more Cantonese. There are many parking spaces and it is difficult to find.
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February 2024 by Hussain M. Chaudhary
Pretty damn good service for a I wanted
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February 2024 by Manminder Sidhu
I went to renew my mortgage, I believe lady's name was Lina financial adviser attended me. She was giving me the rates I only said TD bank has better rates, she immediately replies then go to TD she had no problem. Lina was very rude. It was small mortgage, may be she was not making anything on the renewal. She was totally not interested. I felt insulted. I kept smiling never showed her how I feel about what she said. She repeated this statement three times, twice in the office and when I was leaving, she walked with me and said I can go to TD, she has no problem or I can change the Scotia branch. Very bad experience with this branch. I give ZERO.
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November 2023 by Zhenhua Lee
This Scotiabank information desk: Miss Lin, a beautiful woman with glasses: full of sunny smile, warm and friendly service, excellent professionalism and politeness to help me handle business, which makes me extremely satisfied, thank you so much! We will always support this bank!
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November 2023 by A A
Good service by Mindy
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September 2023 by Judy B
Went here to do my banking and there was a line up, however going to the teller was a breeze as she helped me sort out my card problems easily.
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August 2023 by John Q
Absolutely horrible service. Rude tellers and useless management.
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August 2023 by Brian khanna
Very unprofessional. Never call back when you book an appointment. it seems they are untrained and do not have enough experience in customer service.
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June 2023 by Gary Zheng
The lineup was long, and there wasn't anyone at the welcome desk to direct me. However, my rep Jibin was really nice and helpful. He helped resolve my issue and answered all of my questions.
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April 2023 by Gaz Zz
This branch is has the worst customer service. I used the atm to deposit my money and $200 is missing from the total amount, when I went there to sort it out they straight away refused and said it’s impossible without even asking what happened. I even had the receipt saying there was a DEPOSIT ERROR and without checking that they said it’s not possible and they had to investigate it. I even had a witness with me and they said they’ll call back. When they called back the lady who is supposed to be the head of the customer service team was very rude and said they didn’t find it so they cannot give me back MY MONEY it’s their fault that their machine is faulty. That was their only answer no prove or evidence was given. Not to be trusted. I would rate their branch a zero. They would know if it was their money. Only go to this branch if you want to lose your money. ??
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February 2023 by Quelly
This used to be a good branch. Not anymore. Gone are the helpful employees who were courteous, smiling and knows how to value clientele. What's left? Arrogant bosses and employees who could not handle customer service well. I would stay away from this branch even it's the one most accessible to me.
