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February 2024 by Jesse James
Very good atm machines, work well
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February 2024 by Mark Zhang
The service is very good and they speak more Cantonese. There are many parking spaces and it is difficult to find.
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February 2024 by Hussain M. Chaudhary
Pretty damn good service for a I wanted
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February 2024 by Manminder Sidhu
I went to renew my mortgage, I believe lady's name was Lina financial adviser attended me. She was giving me the rates I only said TD bank has better rates, she immediately replies then go to TD she had no problem. Lina was very rude. It was small mortgage, may be she was not making anything on the renewal. She was totally not interested. I felt insulted. I kept smiling never showed her how I feel about what she said. She repeated this statement three times, twice in the office and when I was leaving, she walked with me and said I can go to TD, she has no problem or I can change the Scotia branch. Very bad experience with this branch. I give ZERO.
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September 2023 by Judy B
Went here to do my banking and there was a line up, however going to the teller was a breeze as she helped me sort out my card problems easily.
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August 2023 by John Q
Absolutely horrible service. Rude tellers and useless management.
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August 2023 by Brian khanna
Very unprofessional. Never call back when you book an appointment. it seems they are untrained and do not have enough experience in customer service.
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June 2023 by Gary Zheng
The lineup was long, and there wasn't anyone at the welcome desk to direct me. However, my rep Jibin was really nice and helpful. He helped resolve my issue and answered all of my questions.
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April 2023 by Gaz Zz
This branch is has the worst customer service. I used the atm to deposit my money and $200 is missing from the total amount, when I went there to sort it out they straight away refused and said it’s impossible without even asking what happened. I even had the receipt saying there was a DEPOSIT ERROR and without checking that they said it’s not possible and they had to investigate it. I even had a witness with me and they said they’ll call back. When they called back the lady who is supposed to be the head of the customer service team was very rude and said they didn’t find it so they cannot give me back MY MONEY it’s their fault that their machine is faulty. That was their only answer no prove or evidence was given. Not to be trusted. I would rate their branch a zero. They would know if it was their money. Only go to this branch if you want to lose your money. ??
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February 2023 by Quelly
This used to be a good branch. Not anymore. Gone are the helpful employees who were courteous, smiling and knows how to value clientele. What's left? Arrogant bosses and employees who could not handle customer service well. I would stay away from this branch even it's the one most accessible to me.
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February 2023 by Bill T
This bank is impossible to speak to anyone concerning my banking, I have never in the 30 years of banking with Scotia had such a horrible experience. Stay away
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October 2022 by Hong Wang
Not open why “Tell me you are Opening now “
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September 2022 by Neelima Kairpal
Don’t use these machines. I just deposit my money in ATM machine and instead of increasing its deduct my balance. Don’t believe on these machines either. So upset now.
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August 2022 by Larry S.
This is the worst bank to open up an account. Do yourself a favor and take your business to another Financial institution. BAD CUSTOMER SERVICE AND THE MANAGER IS HORRIBLE. All the staff here should go to etiquette school. Here is what happened. I saw this guy in which politely asking CS to explain why he was having so much issues with his account bc he can't do e-transfer/withdraws. They denied him in opening a business account even with all proper documents. They won't let him withdraw his own money to facilitate his business. They called the Police to have him removed bc staff REFUSE TO PROVIDE ANY LEGIT ANSWERS. How embarrassing to be escorted by the Police bc the guy wanted HIS MONEY! He even provided proof of transactions but the bank won't release his money!!!! HEY CLOSE YOUR ACCOUNTS! OR GET NEW STAFF FOR THIS BRANCH Can't post this without a star. Given the circumstances they get zero stars
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July 2022 by Annie S
Young asian teller yells at you while servicing you. Seems new and doesn't know how to treat customers. She doesn't wear a name tag and is rude during the whole interaction. Better wait for the older ladies there, much nicer and knows how to do their job properly without the attitude.
