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December 2023 by Muhammad Jamil Akhtar
A cool place to shop for ur cosmetic n fragrances needs.Shoppers has great variety of perfumes, cosmetics, power glasses, pharmacy, toys, breakfast items, post office, books, gift cards, greeting cards and much more. There $21.99 perfume rack is awsome.Staff is friendly, knowledgeable and always willing to help.Shoppers regularly offers seniors discount of 20% every Thursday, and also occasionally offers additional $10 gift card when you spend $40, 50 in the store.Thanks Shoppers Drug Mart.
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December 2023 by D Adhikary
Today went to pick my son's medicine. The pharmacy assistant I guess his name was Praveen ( a beard guy) really needs to learn some manners. He was so rude and worst customer service. The manager should check the camera for any doubt.. He doesn't have the manner you to talk. Asked me if I have any questions let. I said since it's for my baby I need to know how to give him. He said if u have any question ask ur doctors and walked away without even answering. They I politely asked him so I dint understand what u meant. He just said go. I am surprised. The pharmacist came later and explained me. But this guy really need to learn how to speak. I hope the Manager of SDM speak with him and gives him some training to avoid this kind of bad customer service experience.
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September 2023 by Dayne Jackson
Worst service at pharmacy. Don't recommend if emergency. Had emergency with baby, no other customers, waited a long time at pharmacy and then they decided to help a woman that just walked up. I am going to another store. I walked out going to another store. Will never go back there.
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September 2023 by Niha M
Very nice location with good stock. Not much crowded. Pharmacy is very fast service.
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September 2023 by Jananthi Srirangathurai
Pharmacy has the worst service, wait time is long and even if you refill to pick up it's never ready or they take time to find it.
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May 2023 by Angela C
Store is okay, shoppers in general is pricey, has all essentials and most of the staff is nice
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April 2023 by Smoove Oper8or
In many Eastern countries including those falling within the Indian subcontinent, medical professionals are considered higher beings by sub-caste populations. This corrosive mindset fuels the ego and arrogance of some while motivating the selfless duty of others. It is unfortunate to have this mindset present within pockets of our own society by-way of immigrants that bring it with them despite their success in education. Pharmacists are not excluded from such pools... Be more courteous and respectful to those that are rendering your services for health and happiness. A mantra the staff here would greatly benefit from practicing.
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April 2023 by Amelia B
I wanted to comment on Carmen the pharmacist, her amazing professionalism. She administered the vaccine for both my elderly parents. She was very kind and helpful!
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March 2023 by Renae Batista
Horrible experience my grandma went to buy a birthday card for one of her co-workers she gets to the counter to pay with a gift card the cashier wouldn’t listen to her and starts hitting the debit machine and telling her to use it ….. my grandma repeats she wants to use the gift card and the lady starts getting more aggressive hitting the debit machine telling her to use it so she just caved in and left crying because she was treated like an animal …. Staff needs to have more people skills it was awful .
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January 2023 by J B
This Shoppers is okay for medicine and non-perishable foods, but do NOT purchase dairy at this location. I bought brie cheese that was one month expired (covered in brownish-red mould). It turned out all the brie was expired by a month. When I returned to the store 2 weeks later, the exact same expired cheese was still on the shelf! I've purchased expired milk and sour cream at many other Shoppers locations, so it seems like expired/mouldy dairy products might be a problem with the entire chain itself.
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November 2022 by Antonio Messere
Worst one in the area. Save your time and patience and go to the one off of Port Union. This shoppers doesn't care to answer the phone or fill prescriptions in a timely manner.
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November 2022 by Michelle L
Horrible. Made an appointment for a flu shot online and waited over 40 minutes for my shot. The pharmacist helped people with appointments after me and walk-ins before me. Is there a point to the online booking system? Carmen was the name of the pharmacist that wasted my time.
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October 2022 by Katt Mandu
I’ve never waited on the phone for over 30 minutes for assistance. Also it’s at least that of a wait most times that you go in to fill a prescription. Place should be boycotted. I took my business to a small independent pharmasave around the corner where staff and service is tremendous! DO NOT waste your time energy or frustrations going here!!!!!?
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August 2022 by Lydia R.
The pharmacy needs to hire more staff. Every time I come here, I have to wait forever to pick up a prescription that’s been ready for weeks. Absolutely ridiculous.
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August 2022 by stacy brown
RAGAVEE by far has the worst customer service skills known to man. Not only did she start an argument with a customer (me) but continued to yell and tell me "to make it make since" despite NEVER ASKING FOR HER HELP. I repeatedly asked her "to leave me alone" and "stop taking to me" yet she felt the need to prove a point or take her aggression out on me. Perhaps she should work in the back.
