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October 2023 by Christine Savage
Maria is excellent and has an amazing personality. I’ve been here three times so far for hair colouring and always leave happy.
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August 2023 by Amariah Umakaran
I went to get my haircut the other day. I was very excited, as it was my first time at a salon. I told the stylist, Mina, I would like to get a package that entails washing, cutting, and styling. I showed her the picture and she made a disgusted face and said "so short." I ignored it because that was the cut I wanted and she washes my hair. As we come back to her chair she notices my ends are damaged, which is why I wanted it cut in the first place. She then proceeds to tell me "you're a pretty girl. It's a such a shame you've ruined your appearance and damaged yourself." This was only just the beginning. Throughout the almost hour long service she continued. Calling my hair damaged/ruined or straight up saying she doesn't like or even want to touch my hair at least 20 times. I was excited to try something new but by the end of the service all that confidence had left. When the service was over I got out of her chair, paid, and just left. The hair cut is okay. $56 for a mediocre hair service with a sprinkle of bullying.
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July 2023 by Teddy Bears
we were given the price over the phone by Lucy without even looking my wife's hairs for roots touch-up and the highlights. I called Lucy a few times and confirmed the price again and again for $185 all inclusive with taxes and everything. she confirmed it multiple times as she was aware that my wife was taking Uber from home leaving our 10 year old to a private daycare spending almost $100 to get 300 Borough drive inside walmart location. when she reached to Lucy at Smart style Lucy saw her hairs and replied very rudely that it was a misunderstanding and I didn't see the hairs first and gave you the price. Lucy raised the services price from $185 to $300 highway robbery, what a joke and redeculous customer dealing and services. My wife called me and I spoke to Lucy again but all she said was a mistake and misunderstanding from her which costs us over CAD 100. Who is responsible for it for wastage our time and money???0 Stars for absolute poor services, lies and cheating.
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August 2022 by April P.
I am in love w Lucy!!!! She's so great, kind, sweet and she did a fantastic job w my cut and highlights!!! I don't understand the price breakdown but its a lot less than how much you'd pay at another salon. Good job Lucy and I'm sending all my friends to you! I've gotten so many compliments on my hair.!!!!
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July 2022 by Jim Galanis
I love going here for my trims and haircuts. I always trust Lucy. Lucy is the best stylist for me :) the sweetest lady. I cannot wait to come in for my next clean up/haircutServices: Hairstyling
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June 2022 by Joanne C
I had my hair cut today, Maria was my stylist my experience with her was wonderful, she knew exactly what I wanted is very knowledgeable , I have fine naturally curly hair and she did a wonderful job I am very pleased with Maria, I will be seeing her for my future hair needs, I read the reviews and am pleased that they are in fact correct about Maria, Maria I hope you read this . Thank you so much for the wonderful job you did for me, Very pleased, The only issue I have is that Smartstyle charges for sanitizing when no one else charges and it should be common sense to clean everything after each client. Other wise I'm happy with the service I received from Maria .Service: Hairstyling
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April 2022 by margherita cappiello
Maria Did my hair and colour and it looked amazing Maria is very friendly and she’s so sweet person
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April 2022 by Nidia A.N
María is the one that handle my hair She knows what is she doing. She us VERY PROFESIONAL! She does my cuts since 5 years ago. I recomended her to all my friends!!My hair look Great all the time!!! Thank you Mary!!! I wish she can start working during the morning because she can work with many of my friend that have the morning freeService: Hairstyling
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March 2022 by Dimitri Galanis
I love going here for my trims and haircuts. I always trust Lucy. Lucy is the best stylist for me :) the sweetest lady. I cannot wait to come in for my next clean up/haircutServices: Waxing
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January 2022 by Estela Gonzalez
Maria does my hair and she always give me the best service very professional and my hair looks amazingEveryone compliments the colour of my hair and I would highly recommend herI feel very safe during this COVID time as she takes all the safety precautionsService: Hairstyling
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January 2022 by Helen R
I have been coming here for years and always use the same hairstylist - Lucy. Even during covid Lucy has been very professional and has made me feel comfortable and safe. She has always done an amazing job on my cut and colour and I love how she blow dry's my hair. I feel like a new women each time. I would highly recommend coming to this salon.Service: Hairstyling
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November 2021 by Tax 00
They lady her name Louise so rude she doesn't know how to deal with costumer no respect for costumer poor quality of work I book appiontment she she for hair color 60$ with tax 70$ than she asked 80$ I payed than for blow-dry extra 40$ totall120$ and the louse unprofessional old women she burn my head and I crAid she laughed that are you baby !! she was so rude she did burn my head because I said you charged me alot and I told her to use the roll brush not the flat one she said no I know my job I know too don't waste your time to go in this cheap place with their cheap work
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July 2021 by Ravi G
The worst experience I ever had. I have booked an appointment for 5:30pm. However, I have obliged when lady called me and requested to come by 5pm. When I showed up at location she mentioned that system does not show my name. She wanted me to pay in the middle of my haircut doubting the sytem might not accept the payment. She left me unattended for 15 minutes in the middle of my haircut without even mentioning why she was leaving. Overall, she was rude and I don’t understand why they have a slot for online booking after 5 when she hates to work after 5pm.Service: Hairstyling
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July 2021 by wilette74
Don’t even bother booking online on their smart style app. The hair stylist refused to acknowledge my appointment even if she saw my booking online in their computer and on my phone. She already booked another customer even if I had submitted my booking online. Very unprofessional. Wasted my time to come to the salon.
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July 2020 by Kay Wales
Just had my hair cut there today for the first time. I thought it was fine.. but I never even got a chance to see the final cut in the back and was being rushed to the till to pay very quickly. The stylist seemed in a rush the whole time and didn't really want to make even the most minimal of effort. I asked a few times for her to cut the small layers I had wanted and for a tiny bit of shape... I get home and look... no layers at all... cut straight across, no shape. Everything I did not want to happen and kept on asking for her to do. Super super disappointed. Also she was very very pushy with trying to sell products.