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February 2024 by James Flanagan
NEED ANSWERS! (Read below)I have not yet visited this store, but was planning on making a trip from upstate NY to purchase some Baja Blast syrup as I am unable to locate any local retailers near me. However, I have heard that the recipe for Mountain Dew varies between countries. Not sure if this applies to Canada vs USA, but I know the US is notorious for allowing more unhealthy products to be sold. If anyone who has purchased this product or the owner of the store is able to provide the ingredients list for the regular Mtn Dew syrup and/or the Baja Blast syrup, it would be greatly appreciated. Thanks!
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December 2023 by Kara Fernstrom
While the process is a bit slower than I expected, I really like their service and product. I now know to place needed orders further in advance.While waiting, I went to the website to check my order status and it just so happened to be when their site certificate expired so I called the number listed on the Instagram. They were very apologetic, kind, and helpful. They called me back to let me know the site was restored and that my order was processed. There was some confusion about my order because they were obviously a bit scattered with the system going down temporarily, but they called back a second time just to confirm that everything was good and I was comfortable.I ordered 2 jugs of the energy syrup, plus 2 jugs of brand name soda syrup and they just arrived yesterday. I have tried the barqs rootbeer and the energy and both are nice tasting and the energy syrup definitely works as expected. I enjoy supporting small Canadian businesses and don't regret my decision.The only improvements I can see, from my experience, would be shorter lead time and adding a non-pink cream soda option (just the normal Vanilla cream soda, rather than only carrying the specialty Canadian type)
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December 2023 by Karaoke Ninja
While the process is a bit slower than I expected, I really like their service and product. I now know to place needed orders further in advance.While waiting, I went to the website to check my order status and it just so happened to be when their site certificate expired so I called the number listed on the Instagram. They were very apologetic, kind, and helpful. They called me back to let me know the site was restored and that my order was processed. There was some confusion about my order because they were obviously a bit scattered with the system going down temporarily, but they called back a second time just to confirm that everything was good and I was comfortable.I ordered 2 jugs of the energy syrup, plus 2 jugs of brand name soda syrup and they just arrived yesterday. I have tried the barqs rootbeer and the energy and both are nice tasting and the energy syrup definitely works as expected. I enjoy supporting small Canadian businesses and don't regret my decision.The only improvements I can see, from my experience, would be shorter lead time and adding a non-pink cream soda option (just the normal Vanilla cream soda, rather than only carrying the specialty Canadian type)
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October 2023 by Brent Dawson
do not order if you don't live in Ontario. items shipped and lost, canpar is like talking to a wall and nothing but silence from soda center, i payed through google pay and cant get my money back.
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October 2023 by Mister Macys
Haven't fulfilled my order despite my placing it three weeks ago, nor responded to my emails asking for a status update. Tracking number does nothing because they still haven't sent out my order for delivery. I will likely doa chargeback and recommend against doing business with them in the future to others.
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October 2023 by Tove Belyea
Love this place if you have a soda stream you can actually get real Coca Cola and Pepsi from this place. I make regular trips the owner John is a great guy.
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September 2023 by J.A. W
Love this place!! Awesome prices, excellent quality and great selection.
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August 2023 by Sarah Gauthier
Had the most perfect experience as a first time buyer. I was concerned that I might not receive my order in time for a large family gathering I was planning, sent a msg about if it might not arrive in time, they checked the schedule promptly and assured me it would. It did! Love the Canpar option for shipping. I LOVE the taste of the products I purchased (Pepsi with real sugar and fruitopia) I will 100% be a returning customer for new flavors and old favorites. Talk to you again soon on my next order.
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July 2023 by William G
Excellent Customer Service! They adjusted my order when I picked out the wrong type and this was after the long weekend, I bet they were busy. They shipped out on time as well, no delay. My order landed today! It is Perfect!!! I am so happy! The customer service was just perfect! Super Friendly and responsive! I will be back again! I will hopefully get the order selection right the first time! Lol After chatting online, I am going to stop in to see the store as well. Thank you! I will be back again!! So good!! Just what I needed!
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June 2023 by Rob M
Most rude customer service I've ever experienced in my life. John lost business today because he has no manners and no respect for the very customers that were willing to spend money with him. He's probably too old at this point to learn.
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June 2023 by Lidia Bros
Went to get a new full Co2 tank. Carried in my empty, John carried out the full and placed it in my car. When I got home I realized the new tank was also empty, even lighter than the empty one I took in. First thing was we weighed it should be 47lbs approx was only 26lbs. called the next day and arranged to bring it in to exchange, he gave me a replacement and basically called me a liar, that he did not give me an empty tank, not a good way to do business, if it was an honest mistake at least own it, don’t try to blame the customer
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March 2023 by Andrea McKenzie
John was great. Fountain of knowledge when it comes to brewing wine.Best prices for brewing around.
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March 2023 by Tareef Rahaman
Excellent self-owned business. Kind man at the helm. Lots of custom flavours available for homemade sodas. They have a wide variety of sugar-free options (although I wish they had ginger-ale, because I would be showing up a lot more often if they did). Offers re-filled tanks as well. I am glad I have been given this alternative to buying product from SodaStream directly. as I know many of you may be sensitive with your personal consumer choices.
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January 2023 by Michelle Jankovski
Excellent service!!! Highly recommend this place! Owner is one of a kind, always so warming and full of laughs and smiles! Only place I go! Prices are just as great!
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October 2022 by Super Intendent
Unfortunately I will never order from them againThere was no deceit or anything However the syrup will not work with soda streamBy the time you add enough syrup to make it taste like pop It's completely flatAnd I like my pop or water very bubblyThe 1st shipment they sent me was wrong they sent me three 2l bottles of Diet Coke SyrupI Messaged them I had the replacement the very next dayThey told me to keep the Diet Coke syrup as they can't resell itUnfortunately now I have 6l of Diet Coke syrup and 5 and 3/4 liters of Diet PepsiAnd won't use itIf you ever get a better ratio I'll be happy to order In Bulk