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February 2024 by Viji Viji
Thank you so much to Moeen. Very helpful and knowledgeable. Was able to help everyone so fast. So awesome!
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January 2024 by Nikki Andrea
Alexis went crazyyyyyy!! My partner and I visited Telus at STC to get him a new phone and wanted to check out their boxing week sales. Let me tellllll you when I say Alexis hooked it up and treated us so well. She was not pushy at all like many sales people we encounter. She was patient with us and even went above and beyond to get my partner the phone that he wanted. Shoutout to Alexis - you da bestttt!!!Also wanted to shout out Ali (I believe is his name). He helped me out earlier in August to upgrade my phone. Although I didn’t get as good of a deal bc of the time of the year, Ali was amazing with his customer service. Thank you Ali!!If you visit Telus at STC, you will def not be disappointed with the service you’ll be receiving from these 2! Thank you for the awesome experience ???
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January 2024 by Yainkain Kanu
After having terrible experiences with the customer service at my previous carrier Freedom, Hanu, one of the representatives working at Telus STC was exceptional at facilitating my transition to Telus.He was very helpful, informative, and a great conversationalist! Would highly recommend getting served by him.
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December 2023 by Moiz Divan
I went to the STC Telus store today and I saw some great plans on offer. Hanu helped me out. Transitioning my current plans to the new plans was a tricky endeavour and Hanu was extremely patient and diligent in making the whole process easy for me. He was very proactive in offering me the solutions that best fit my needs and saved me the most money. This was a truly standout experience and I want to commend Hanu for delivering this fantastic experience.
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December 2023 by Wing Kin Tan
Came to get a new phone. Hanu was brilliant and conservative about how much is the bill going to be and provided the best solution. Very happy and will be back.
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December 2023 by Saved 95
I was delighted to receive customer service from Hanu. He explained the benefits about moving from Koodo to Telus.
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December 2023 by ele montiu
Koodo Stc didn't bother helping me out with a bill payment. They sent me to the telus store. Hanu was very patient and helpful to me and delivered excellent customer service.
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December 2023 by Mohamad Razmin
My experience with Telus is extremely happy. Hanus customer service skills is excellent and welcoming. I will refer my friends to come to this location and get their services by hanu. So happy :)
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November 2023 by Muntasir Mannan
Alexis provided amazing customer service. She stayed behind past closing time to help me with the activation, very helpful, knowledgeable and positive energy professional.
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November 2023 by Jayson Subaskaran
The in-store representative, Wali, provided excellent service! He was very knowledgeable, attentive, and went the extra mile to ensure I had a positive experience. I appreciate his professionalism and helpful attitude.
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October 2023 by Harsh Rana
Wali F. provided exceptional customer service assistance for my Koodo SIM-related issue. Despite the Koodo customer service number being unhelpful, Wali went above and beyond to resolve my problem. I'm incredibly grateful for his support.I want to express my gratitude to Wali for his invaluable assistance.
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October 2023 by C G
Amazing customer service from Wali F in the store! He was so patient and customer centric, trying different options to best suit our needs. Definitely recommend Wali and this store!
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September 2023 by Rajpreet Singh Randhawa
No store is better than having this store where there is only one employee. Store has unwelcoming atmosphere. Waited for 20 mins and next the store with nothing.Would never visit here and advise people to refrain from visiting and save their time by visiting other store.
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August 2023 by Elizabeth Osoteo
I purposefully went with Telus for the customer service and when I went into the STC location I was very impressed. I specifically worked with Alexis and she did not disappoint. She provided all the information I needed to make an informed decision and she was super down to earth. I never felt any pressure to purchase anything. She went above and beyond my expectations to help me out.
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August 2023 by CY C
No good deals for iPhone 14 - but my current plan is 20Gb for $35 so I can’t really complain… lady at the front is friendly.