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December 2023 by Dora_ Bao
Very bad attitude, and super expensive wrap fee.Extremely suggest never come to this store. Everything u have to do by yourself and also you will be charged.
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November 2023 by Isaiah Jones
Very Terrible & slow serviceThe people that work there are incompetent & took 15 min to print 1 piece of paper making me late to work
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October 2023 by Shangar S
Once my passport was misdirected back to Montreal (by UPS office somewhere from Mississauga), it supposed to be deliver to my address at Scarborough, and my flight was scheduled in two days. The owner of this stores (I don’t know her name) did her excellent job, called few places at Montreal and turn that package to this stores very next day morning. She came to the stores early to deliver the package to me. She really did an excellent job to get my passport on time, otherwise my business trip would have been cancelled.Here I found only 5 stars for rating, if I can give more stars, I should give her. Since that, this particular UPS stores is my favourite for all parcel services.
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September 2023 by Aditya & Ashrita
Went in for a simple Amazon return. Zero customer service from the lady. Was given instructions despite asking for help. In short, had to do everything myself - what’s the point of having a person at the store?
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July 2023 by Mercedes Rodrigo
I called the store around 220 this afternoon to ask if they do colour copies of photos. I was told yes, the price, that I had to email the photos and that they closed at 3. I live about 10 minutes away, arrived there in time and was out of there before 3 pm.The quality of my prints were second to none. One was smaller because it would be distorted if it filled the page. I would go back there and think I will for a few last minute jobs when they open again on Monday for a prayer rally I am organizing for the morning.
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June 2023 by Jay Rock
Worst possible service imaginable,Show ID & confirmation email to pick up a package, they refuse to release the package because drivers license address doesn’t match,Spend 30 minutes on the phone with UPS,show her the email and she reluctantly releases the package…Guarantee they wouldn’t have wasted my time like this if I was Chinese
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June 2023 by Feng Gu
Friday should open 9am. But person open the door 9:15am. Wasted my time
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May 2023 by Ayat Obaidullah
Worst store ever, rude asian people! Wanted to do a simple amazon return
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April 2023 by David Qu
Excellent service, great and fast VISA photo.My go-to place for government ID photo.
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January 2023 by Jackson Chan
Great shipping and delivery experience, never had any problems with this place.
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December 2022 by SC321
I thought lifting a finger to hold the package and lifting a foot to move the package is part of the job. Instead, the lady staff asked me to move the package to the scale so she can print the label without moving the box. She then asked me to put the box at the UPS pile so she didn't need to walk a step. I felt this is a self serve store.
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November 2022 by Canon Li
This store has photo service. Try to avoid that, unless you want to look like a red lobster in the photo because of the poor color quality.
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October 2022 by Kay Bella
The Asian lady that works here has absolutely no manners and zero clue what customer service is. I went in two days ago and said “good afternoon” to her and she never answered she just looked at me. I told her I wanted to pick up my ups package that was dropped off there. She says “tracking number”. When I start giving her my tracking number she cuts me off and says “last four digits”. Why not say that first? Anyway she gets my package and then just points to something on the counter. I just look at her. She then says “sign “ and gestures to some beat up electronic signing pad hiding halfway under some items on the counter. Who does that ? Why not say “sign here please”? So I make a comment that she has no manners, sign for my package and then go. I realize another package of mine was delivered there as well when I go back to my car. I go back in and then she says “oh you have another package?”. This shocked me because this person was acting like she couldn’t talk before or that she didn’t understand English. I am calling UPS directly to complain about this person and to request that my packages NEVER be delivered to this location again. WORST SERVICE HERE. This woman needs to take an etiquette class.
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August 2022 by Marjorie Lepage
Great for poster printing. The lady who served me was very helpful. She was able to improve the quality of the logo so it came clear on large format. Definitely recommend.
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August 2022 by Amrit Kaur
I had the best experience with the staff here. This place is highly recommended for photographs and photocopies if you are somewhere around Scarborough.
