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November 2023 by Farveez Nasoor
Horrible service.. these people are scammers.. beware
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October 2023 by TanTan
Horrible service. Store closes at 8pm and I got there at 750pm only to be turned away because she decided to close the till early. Then she has the audacity to tell me go ahead and do my bad review. This lady should not be in customer service and all I wanted was a SIM card not a whole phone plan. Also she remained on her phone the entire time talking to her friend . Very condescending young lady and doesn’t deserve to work with customers. I ended up going to Fido at town centre and I can’t express how great their service was. I’ve decided to stay away from these second hand phone stores not worth the headache
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December 2022 by Anna A
As a marketing tactic they would say the offer a certain promo and when you get there - all of a sudden the plan changed although the big providers were still providing such promos. It's a horrible tactic and I would suggest going directly to the telecommunication company than give this store a sale as what they rep did was horrendous - waste of my time and gas.
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September 2021 by 24untouchable15
Good service. Helped me out with switching out my SIM card. I'd highly recommend this place. Thank you.
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October 2020 by Annu Shankar
After telling me their portal was down (that's fine, stuff happens), they gave me a card and told me to call the store. Except they never pick up their phone.
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November 2019 by Solomon Adekanle
Good service
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November 2019 by Mc Aquino
Had more than one carrier of mobile such a freedom mobile, bell, and rogers
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November 2019 by Darsh Kotecha
Customer service representatives are really friendly. Neha & Shubham really helped me.
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November 2019 by top dogg
Good service
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November 2019 by Lady Gail Gilmour-Lim
They have no knowledge of cell phones not working on Freedom.
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November 2018 by Dumauch D-MASK
Good service
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November 2017 by Sujee V
Friendly staff but stick to the actual fido/bell/wind store if you plan on buying a phone.
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November 2016 by Michael Rosario
Didn't buy anything but the staff was friendly
