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January 2024 by Maciej Aleksandrowicz
Great spot for watch repair/re-finishing. I brought in a heavily banged up stainless steel MK watch. John replaced the glass, exchanged the battery, and gave it a deep polish. I couldn't be happier with the outcome - looks like a brand new unit. John is professional, knowledgeable, and stands by his work. Highly recommend this service provider.- Prices are fair and as-advertised, no shady dealing.- Quality of work is fantastic.- <1 day turnaround time.M.
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January 2024 by Aaron Yorke
Great little store. Fast service and convenient for me. I especially liked that they were open on a Sunday in December when I needed some minor work.
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December 2023 by Lorraine Fraser
I feel that I have been robbed of $226 by the owner of this store. This is probably far more than the cost of the clock itself.This was the amount I was charged for the grandfather clock (30 inches tall) that I brought in. He said it would cost $226 to fix. He asked for $100 deposit. He phoned 3 weeks after to say to pick it up at which time I paid another $100 plus $26 tax. When I asked him how much time he spent on the clock, he said I did not need to know that (rude, obnoxious behaviour). He said once a week I will need to use the key to wind it.After the clock was picked up it was working from 3:30 pm to 1:30 a.m. (the time on the clock). After that it stopped working. I wound it a tiny bit around 8:00 a..m. and it worked but started loosing time and the number of chimes were not as per the hour of the day. The number of chimes was random. One week later the clock stopped chiming completely and it continues to run loosing time. So I googled how to correct a clock that looses time and all one has to do is to tighten the nut on the pendulum.So here is what I believe happened. This owner did not do any work on the clock, but simply wound it with the key and got it chiming. I have filed a complaint with the Better Business Bureau and I am asking this owner to return my $226. No matter which way you look at my experience, this was a totally dishonest transaction. The man should be ashamed of his behaviour- price gouging/thieving/dishonesty. Anyone who has dishonest behaviour with the owner can file a complaint with BBB and a police report for theft.
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November 2023 by Nader
Really nice owner working there. Went to change my watch battery. Quick service?
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September 2023 by Jason W
I originally asked for a simple battery change, but the owner persuaded me that the watch's mechanism was broken and needed a fix (for about double the cost of a battery change). I agreed because the watch had sentimental value. He quickly finished his work on the watch and I left a happy client.3 months later, the watch is consistently slow, even after I corrected the time twice. I brought the watch back to the owner and asked for him to fix his work, as I felt that a quality repair should last longer than 3 months. He insisted that he did not do the original repair (for which he conveniently did not provide a receipt), and that he would need $25 to fix the watch again.What else to say? We try to support local Cliffside businesses, but had a bad time here. On the plus side, he held the door open for me on the way out, so a shiny gold star for etiquette.
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August 2023 by seraj A
I went to change my watch battery and I was in rush. The owner is very friendly, fast and professional. Definitely I will come back. Thank you
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August 2023 by Syed
Fast, friendly service. Very reasonable prices. Extremely kind store owners. Love them!
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July 2023 by Derek R
The best place in Scarborough for watch battery replacement and any other jewelry repairs. Highly recommended!
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June 2023 by GW M
I required a battery for my pocket watch and the owner was super friendly and very helpful. It only took a few minutes and it was changed while I waited. I will go back for any further watch needs.
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June 2023 by Albert A
Resized my wife rings. It was done same day and looked great. Extremely happy with the service and price. Will do business with again.
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May 2023 by Giuliana G.
I had batteries replaced on my analog watches here. Staff is friendly and prices are good. I will return here. Recommend.
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April 2023 by Lachlan Adam
I went to WK JEWELLERS today in hopes of replacing the battery in two of my grandfather’s watches that he gave to me. The owner was very kind and actually pointed out to me that they were both automatic watches and winded them for us, free of charge. Thanks again!
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April 2023 by Fran White
John fixed my Anniversary clock so well and so fast! Very pleased!Thanks John!
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March 2023 by Marios Proniaris
Fixed the hour hand that went loose on my watch within half hour. This guy is amazing.Update: I took the same watch to repair a broken crown and a dial issue. Resonably priced and repair time is really fast. Still highly recommended
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December 2022 by Kathirvelan Arumugam
I believed service will be based on the ratings....but very sorry. I got cheated. You need to be very careful with John owner. He would talk nicely but overpriced. He over charged for a watch for which he did but change battery at all. He refused to give. Suddenly he got angry and asking me not come again though he supposed to owe me $10 back.