The Brick has been a trusted name in Canadian home furnishing since 1971, offering high-quality furniture, mattresses, appliances, and electronics at great prices. With over 200 stores across Canada, including locations like the Orillia store, the company is known for friendly and professional service both in-store and online. Customers often praise the helpfulness of staff, highlighting employees who are considerate, respectful, and not pushy. Delivery teams are appreciated for being courteous, fast, and careful, often taking away old units and packaging. Many reviews mention positive interactions with salespeople who are patient, knowledgeable, and dedicated to helping customers find the right products. Promotions such as the Presidents Sale are recommended for good deals. Overall, customers feel satisfied with the service, delivery, and quality of products, making The Brick a reliable choice for home furnishings. The company’s long-standing reputation is built on excellent customer service and quality products, ensuring a positive shopping experience.
Everything was good only disappointed with having to wait 6 days to get it...not just the brick but it seem most outlets don't stock anything. I lost a freezer a few years ago full of meat and it would have been 5 days to get one...however the sales person convinced the sale manager to let me take the floor model
February 2026
They were very polite and friendly. My recliner was brought in and assembled very quickly then they made sure everything was working before they left.
February 2026
Excellent service came 20 mins early friendly hardworking people there would buy more
