December 2025
A 5 star experience with Wavemaker Orillia and Customer Service Rep, Emily. Received a thorough and helpful assessment of my spa water quality with clear recommendations for correct chemistry. Emily impressed as a competent and customer focussed staff member. Exemplar service, with my thanks. CR
August 2024
We had some green sediment develop in our pool.
Took in a water sample, Holly gave us some guidance and a step by step plan.
Didn’t try to push or oversell.
12 hours later, significant improvement!
Thank you Holly, your time, explanation & expertise are appreciated!! ??????
August 2024
Very friendly and knowledgeable staff. They don't try and upsell you and give you a comprehensive report on products you need to manage your hot tub
