KWIC Internet
Internet Service ProvidersHours:
22 Peel St, Simcoe ON N3Y 1R9 Hours
About KWIC Internet
KWIC Internet is a long-established Internet Service Provider (ISP) in Canada, having started in 1994. The company prides itself on providing good service, technical expertise, and genuine customer care. Customers have noted that the technicians are knowledgeable, polite, and go out of their way to assist with technical issues, often demonstrating patience and understanding. However, reviews indicate some dissatisfaction regarding pricing and service reliability. Some customers find KWIC's services to be overpriced and have experienced issues with fiber optic connections that are not as fast as expected. There have been complaints about service outages and delays in customer support, with some customers reporting that they had to wait for days without internet access. Despite these concerns, many customers have had positive experiences, particularly with tech support, which has been described as excellent. KWIC has even been praised for advocating for customers when issues arose with third-party services, such as Bell. Overall, while there are some criticisms, KWIC Internet has a loyal customer base that appreciates the quality of service and support provided over the years.
Most Recent Reviews
April 2024
I think his name is Matt. The tech guy that works the phones on nights. This has to be the best costomer service I've ever had. Very kind and polite and makes you feel that your in the best of hands. Give him a raise.
March 2024
Overpriced. Fiber optic not fast enough and goes out too often. Improperly installed fiber optic and tried to charge me to fix the problem THEY created.
September 2023
Jacob resolved my issue quickly and was helpful both in person and over the phone. 5/5 for Jacob.
More Comments(47)
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