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“**Updated** The cashiers are great. Had some issues with the pharmacists at first due to miscommunication, and how my psychiatrist has been responding in regards to faxes being sent to him from here. I had a talk with the head pharmacist, and he was informative on whatever was happening behind the scenes regarding prescription refills. At first I made a critical review regarding the pharmacists of this place but after having that talk, it made me realize what was really going on. The people of this place are good at what they do and are always trying to improve.”
“The staff are excellent in here. I have dealt with Roulstons all my life. I have never had a bad experience here at all. I do know most of the staff here which does help alot.”
“I was surprised to read a negative review here .. because my experience has been completely different. My family has used this pharmacy for many years and have always found the staff to be friendly, professional, and willing to help whenever I have questions or concerns.
In particular, Saheed has consistently provided exceptional customer service. He is not only knowledgeable and attentive, but also genuinely personable and cares. He takes the time to ask how my family is doing, remembers previous conversations, and makes me feel like more than just another customer. That level of care and personal connection is something you don’t find everywhere.
While I understand that others may have had different experiences, I can honestly say that I have always been treated with kindness, respect, and professionalism. Any questions or concerns I’ve had have been addressed promptly, and I truly appreciate the effort the team puts into serving their customers. Based on my experiences, I would highly recommend this pharmacy. - Sheri Doughty”
“Staff at Hausers Pharmacy are all fantastic. I like to deal with one pharmacist when I go there. Her name is Theo and she is wonderful to deal with. She speaks to me on a level which I can understand and she always goes over my prescriptions with me.”
“Great clinic, the pharmacists are very educated and informative when required. The pharmacists' assistant Sierra is always smiling and so so soooo friendly ????. My husband and I have both recognized appalling attitude from one of the other pharmasist assistants which seems to have been rectified after a few mentions of it, but apart from that definite 5 stars. As for the new normal and necessary "Social Distancing" protocols, you can be assured it is safe.”
“Knew what I was going for. Thankfully didn't buy any extras but scored on pc points!!
Store was clean and Noone begging for money near the entrance!!”
“Good group of people work at this pharmacy . They are overworked but still manage to get the job done in a timely manner. I've seen some of the verbal abuse they have to take. Chill out people.”
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“Totally new staff, pick my dads meds from hospital , they had some issue but pharmacist with a robe (don’t know the name )was very informative and quick to resolve it . great service !!”