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October 2023 by Elisabeth Sobie
A delightful store to visit. A warm welcome for my puppy and very helpful advice as to which grooming and play items would be suitable.
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July 2023 by Hughie Macqueen
Completely amateur, told us never again for grooming our 2 Corgis they are Too aggressive. The staff are Too young and weak to deal with our Corgis, thank goodness we didn’t bring in our German shepherds they would have have to run off into their safe space and suck their thumb. Pathetic.
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May 2023 by Nicole Swartzack
The best pet store around! I live in Ottawa and make a point to get my dog food / supplies from them in smith falls. The owners, Leigh-Anne and Laura are extremely knowledgeable and always do their best to put customer service first. They make a point to get to know their customers, both human and animal so they can provide educated advice and suggestions. Their business is run with empathy and integrity, creating such a welcoming environment! I highly recommend Bone Appetit! Pet Company to anyone looking for a new store!
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May 2023 by Good Morning
Very unfriendly. Not knowledgable about Canadian products.Left feeling like I needed to go to another pet food store.New in the area and was hoping they'd be friendly and helpful.But not a chance. Answered the phone and started helping someone over the phone and I was standing at the cash, was the only one in the store. (ya I know why!) Unprofessional and tacky!!Heard from locals that they treat people badly. I should have listened.
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May 2023 by Katie-Joy Parsons
Every time I come to Bone Appetit I have an amazing experience.They have the Best Service, very friendly, amazing staff and extremely knowledgeable.They deserve a 10 star rating.I highly recommend Bone Appetit for all your pets needs.
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May 2023 by Kaylea Baker
Great store and friendly staff!
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December 2021 by Haley Hauner
The staff are lovely, such a cute store and helped me find exactly what I needed!!
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December 2021 by Queenie s
Stopped in for a nail trim at Paws a Bit and grabbed a new collar at the same time. I love this one stop pet shop and the staff are amazing.
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December 2021 by CJ Cormier
Fantastic one stop shop for my 4 legged son. The groomer Ashley is incredible
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December 2021 by Marianne Emig Carr
Great service and good selection of pet items - especially the Christmas pet cookies ? ?
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December 2020 by Shanna S
Great service! Great products!! Love the owners, they are always so happy and helpful!
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December 2020 by Christin Storms
Great products and service. I always love seeing Henry too!
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December 2020 by daver20007
Store is great, paw's a bit goomer was awesome also.
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December 2020 by Crystal Meyer
I wanted to leave a review for this pet food store. They give excellent service and are always happy to see you and remember your name. We were new to Smith's Falls and they were very helpful. We've moved back to our home province and will miss them. If you're new to the area I highly recommend them.
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December 2020 by Erica Prosser
Great store with lots of variety! Even accommodated me when I had to run other errands in town and kept my dog behind the desk while I went to another, non pet friendly store. Awesome service!
