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September 2023 by Elissa Banks
Best customer service I’ve received in awhile. The young lady I spoke to on the phone was extremely knowledgeable and helpful. The gentleman I dealt with in store was extremely thorough and kind. The other gentleman I had little interaction with but he seemed cheerful.Also it is still located on the edge of smiths falls beside the antique store. Not hard to find
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March 2022 by Bob Erwin
I needed a new battery for my Kia Optima. Their price was half of what others were asking. Went over there immediately and was told " oh, I thought you said Nissan Ultima". Very poor customer service ?
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March 2021 by Glen George
Open -curbside pickup -order ahead -good service -hàd my critical part
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July 2020 by Colin Overton
Really friendly and helpful staff, great for car parts.
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July 2019 by Joe Baise
Worst website ever.
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July 2018 by John Turgeon
Contrary to the previous post, carquest is still in the building next to a antique store. There is also a flea market/auction. I would not recommend this place for car parts. Two old crabby guys who work here are far from friendly. A lot of attitude from the one guy. We were in this Friday and wanted the part right away. Usually unlikely but when we said we are going to keep shopping around because we want it by tomorrow, he said "ha, good look with that" as in we will not find anything because they couldn't. We did however find what we needed from prime choice on bank street in Ottawa. I ordered around 4:00pm Friday and they had Saturday morning 8:00am ready to go. So ha, I did get it and for the same price with a life time warranty.
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July 2017 by Al Bel
This is not auto-parts location anymore, it is local flea market and GALLARY-15 beside. Nice, friendly, clean place with not big vendors amount but, still better then many others places.
