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November 2023 by Ivy Munro
I was treated with little respect. I took out a loan and lost my job when I went to get the insurance for it I had to fill paper work out 3 different times because Shawn was to busy staring at the tattoo between my breasts even hitting on me. Went as far as when I left adding me on all my social media’s apologizing for what he had said then continued to flirt with me. (Then a few days later finding out he was too distracted and had me filling out the wrong paper work) When Rebecca was told by my roommate that I was not comfortable coming in she had the audacity to say I was lying yet mentioned it’s not the first time she’s heard complaints like this about Shawn. My roommate was there when it happened along with another staff of the store to confirm it happened yet he didn’t lose his job!! He was told he was not welcome on my property with or without me there and found out they were going to pick up my stuff so he lied to Rebecca saying he just wanted to go for a drive and showed up at my house. (I wasn’t home thankfully)(one of my roommates had told him to get back in the truck) I told Rebecca prior I wanted to return the laptop but keep the speaker as I could afford the 12$ biweekly on it she took both and said I didn’t have a choice completely rude but when my roommate lost her job at the same time as me and didn’t have insurance on her products (I did) Rebecca gave her 3 months without having to pay and just put it on to the end of her bill. Completely dissatisfied in the service this place brought. Rebecca has her favorites and if she doesn’t like you she will treat you like trash. I have many other people who have worked with her who will back me up on that one. (Yes everything went to HR)
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June 2023 by Jon Herriman
I started my order/account online which was a very easy and enjoyable experience! Amber was the first associate I spoke with who took care of creating my account. Amber was very fast and efficient and always called to verify options, set up the payments and had the items delivered by the end of the week!Rebecca was also delightful to deal with, both were very professional.Micheal delivered our items. He was very thorough going through the paperwork and made sure I understood and was clear on everything! Very professional as well.The whole process was a great experience. I’ve recommended them/the location to family and friends!Thank you very much to you all!
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October 2022 by Frank Drake
I've had a few loans with them and I have been a customer for over 10 plus years. I have never seen a more dedicated bunch of employees. They truly do look after their customers. I would recommend these guys any time !
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October 2022 by Tiffanie Pommerville
The staff are super friendly and helpful! They were there when I needed help financially and they were quick to get me a loan to help me. Best place to go for a loan!! Shawn is absolutely fantastic!!
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August 2022 by Lizzie Brunton
I have always had such great service with Smiths Falls Easy Home. Rebecca is fantastic, she cares, works to help get the perfect fit for your situation. A great team of associates. I have been using Easy Home for over 10 years with different products.
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August 2022 by josie mccabe
Treated with respect and very polite Explained everything clearly leaving no room for misunderstanding. One of the best experiences getting a loan I have ever had. These girls have my utmost respect!
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August 2022 by Janna Moir
Great service..... go see Rebecca!!!
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August 2021 by Gail Fuller
Rebecca was very helpful and was very fast at making my purchase happen and the delivery man Jessie was very knowledgeable and explained everything to me unfortunately they had two love seats Jessie removed it and was back at my house with a couch within a hour now that's servious.
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August 2021 by Candice
Rebecca is the best! I am a long time customer of hers, if she isn't at work I call back when she is in.
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August 2019 by MrStonecold74
What can you say negatively..absolutely nothing ..a very great customer service team that go above and beyond what's needed
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August 2019 by Real Canadian Railfan
Clean store, friendly helpful staff.
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August 2017 by Randy Welch
Good product
