RONA Smiths Falls is known for its friendly and helpful staff. Customers appreciate the excellent service, with employees going above and beyond to assist, whether by helping find solutions for home problems or guiding customers through appliance choices. The yard staff is quick and ensures products are in good condition, and the store maintains a clean, organized environment. Even when certain products are unavailable, staff members make extra efforts to help customers locate them elsewhere. Overall, the store offers good stock levels, great service, and a welcoming atmosphere, making it a positive shopping experience for those seeking home improvement supplies and appliances.
Historically I have not come here… Even though I have lived in Smiths Falls for decades… But as of late this is my goto, Big box store with a small town vibe and excellent, excellent customer service
February 2026
Been in several times today for several plumbing parts and pieces and Nick was extremely helpful and super friendly. Very nice to get great service. I recommend to anyone. Thanks Nick for being awesome.
January 2026
The team at this store goes all out, always offering kind and helpful service.
