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February 2024 by Spencer Martin
READ TO SEE HOW CANADA POST COST ME $500I mailed a $500 product from this location and used the COD collect on delivery feature. I told and confirmed with the lady at the desk the amount was $500 plus postage to be collected. I seen later on my receipt that only $53 for postage would be collected. At this point the post office was already closed for the day. I called Canada Post right away and was just told sorry that there was nothing that could be done even though I paid to insure the package. Apparently the insurance doesn't cover errors made my Canada Post employees. The package couldn't be stoped and they couldn't change the COD amount. Obviously there's a huge flaw in there system that doesn't allow for a change to be made.I'm outraged $500 isn't a small amount of money.
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June 2022 by Krystle Prior
New to Smithville and have used this location once ….will be avoiding using it in the future. The women at the desk are rude and unkind. Also requested a receipt for tracking and was told they don’t give that which I know is not true since I’ve returned many items through Canada post and have always been offered a receipt. Seems like they just wanted to be difficult and give me a hard time.
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February 2022 by Honest Feedback
What a great experience I had today, Bobbi was FANTASTIC! As soon as I walked in I was greeted by her and she helped me with shipping a big package to Barbados! Really pleased with customer service!!!
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February 2022 by Terri Thomas
The staff here go out of their way to help, always greet me with a smile, and Bobbi & Linda know their stuff. They’ve made suggestions to help me save money which we all appreciate. People who complain about Canada post clearly haven’t sent anything via Ups or Purolator- TWICE THE PRICE for slightly faster delivery!
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February 2022 by Craig Orr
Been waiting for my pkg for over a week now, shows in Stoney Creek but never arrives to me? Talked to a manager and still I'm waiting more than a day when my pkg is literally less than half hr or less away. Not too happy with the service!
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February 2022 by Sharon Okimi
Thanks so much for delivering my parcel of fabric! It arrived a day in advance of what I’d been expecting. Now to sew-sew-sew❣️
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February 2021 by Justin Larocque
post office screws up and put two packages of mine in the wrong mailbox I then called and I was told nothing can be done until the tomorrow that they are understaffed. garbage employees for a public service if I could give it 0 stars I would
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February 2021 by Hi Strung House
I give these guys a zero because they are one of the worse couriers around, if it means something to you don't use them it may take for ever to arrive.
